Application must be complete, listing current to past “Work History” experience up to ten years, as applicable. Incomplete applications will not be processed.
What We’re Looking For
The City of Fort Worth is seeking to fill a full-time Office Assistant vacancy located in the Fraud Unit of the Police Department. The incumbent will possess a High School Diploma or GED Certification PLUS two (2) years of responsible clerical experience.
The essential duties and responsibilities of this position will require:
Answering telephones, emails and providing assistance to the general public, city staff and officials; providing information on departmental and city policies and procedures as required; scheduling appointments as necessary;
Providing efficient and courteous customer service to individuals contacted in the course of work; processing or referring questions, complaints and needs as necessary;
Collecting, processing and distributing correspondence and other materials within the department;
Filing documents and reports in an organized manner according to department specifications; organizing, filing and retrieving departmental or divisional records;
Operating a variety of office equipment including computer, copy machine, fax or other equipment related to duties;
Ordering and maintaining supplies for assigned department.
Preference may be given to applicants who possess the following:
Higher levels of education and clerical experience as it relates to the vacancy;
Experience working with Microsoft Word, Outlook, Excel;
A successful candidate will have intermediate level proficiency in Excel.
Extensive telephone and public contact customer service skills;
Bilingual skills (English/Spanish);
Experience in PeopleSoft or a similar human resources system.
The Impact You’ll Have
As a City of Fort Worth Police Department employee, the incumbent will contribute to the Department’s strategic goals, mission and vision by providing professional support to both general employees and sworn police officers at all levels. Bilingual skills are strongly preferred for this position. Both verbal and written skills are needed due to high a volume of translation and transcription requirements for Spanish and English.
Final candidates selected for hire in the Police Department will be subject to a fingerprint/criminal history background check and polygraph examination. Applicants must not have used marijuana during the previous two (2) years, nor illegally used any controlled substances within the last ten (10) years.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Positions in this class typically requires working with office equipment; exposure to computer screens; working closely with others; touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, walking and repetitive motions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and other important responsibilities and duties require maintaining physical condition necessary for sitting for prolonged periods of time; may exert up to 10 pounds of force occasionally, a negligible amount of force frequently and/or constantly having to lift, carry, push, pull or otherwise move objects; manual dexterity required.