Secretary - Rehab Services

Beth Israel Deaconess Hospital Plymouth - Plymouth, MA (30+ days ago)4.0


**This position will work in both our Pinehills or Cordage Park locations in Plymouth. Hours will be between 7:00 a.m. and 7:00 p.m.

Essential Duties and Responsibilities:
  • Serve as front line receptionist displaying courtesy and professionalism at all times while greeting or interacting with patients, families or other personnel in person or on the telephone.
  • Responsible for accurate patient registrations; obtaining proper demographics, insurance and referring physician information.
  • Obtain all necessary patient consents/signatures.
  • Prepare, maintain and close patient medical records ensuring accuracy and completeness.
  • Collect co-pay and/or deductibles payments in accordance with credit and collection policy.
  • Maintain written and telephone communications; screening all calls and referring to the appropriate individual.
  • Assist in the collection and preparation of data for departmental reports.
  • Schedule recurring patient appointments accurately and aggressively to maintain full schedules for clinical staff and ensure patient treatment plans are fulfilled.
  • Coordinate and maintain insurance eligibility, benefits, authorizations, certifications and re-certifications to secure insurance payment.
  • Troubleshoot all insurance denials and billing discrepancies.
  • Enter and reconcile charges into Meditech billing system on a daily basis ensuring 100% accuracy and completeness.
  • Assist with special projects as needed.
  • Log and track all deliveries and department acquisitions during assigned shift.
  • Other secretarial duties as necessary during assigned shift to maintain the smooth functional operations of the service.
Experience/Knowledge/Skills Required

  • Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding at 40 wpm and basic computer skills including word processing.
  • Previous experience with hospital registration system and secretarial experience preferred.
  • Demonstrated ability to function independently with minimal supervision. Possess good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner.
  • Two years of secretarial/clerical/billing experience.
Education Required

  • Graduate of Medical Assistant/Secretary course or equivalent.