Supply Chain Quality Supervisor - 2nd Shift

Asurion - Smyrna, TN3.7

Full-timeEstimated: $64,000 - $87,000 a year
Supply Chain Quality Supervisor - 2nd Shift-SUP05907
Quality Supervisor - 2nd Shift


The primary responsibility of the Quality Supervisor is to provide quality assurance support for an inspection team. Provide quality team leadership, prioritize business needs and develop associates.

Supervise a team of Quality personnel to address process and product quality.
Perform technical qualitative and quantitative analysis to determine performance and report on significant trends impacting company and customer expectations.
Write reports and other communication materials to highlight quality metric performance achievements and identify areas of needed improvement.
Input data pertinent to quality measurement database systems.
Lead and participate in cross-functional teams that focus on reducing non-conformance, improving yield, or supporting metrics tied to product and equipment quality.
Manage the staffing, payroll and time management of associates of the team.

Strong existing knowledge of Asurion Applications, systems and processes.
Advanced analytical skills.
Strong organizational skills.
Strong multi-tasking skills while meeting deadlines.
Excellent communication and presentation skills.
Strong facilitation and meeting coordination skills.
Knowledgeable of manufacturing timekeeping methods (i.e., Kronos, E-time).
Understanding and utilization of Microsoft office, DAX Axapta and Workday.
Highly desirable that this position obtain an ASQ professional certificate
Associate's Degree
3 years of Supervisory experience
Experience in ISO9001: 2000 standards QS/TS standard, statistical analysis and quality system software and warehouse management systems (WMS)
Experienced in quantitative and qualitative analysis, and problem-solving techniques, root cause analysis, quality assurance practices and concepts

Physical Demands
Bending, sitting, lifting, and standing based on the need of the business. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.
Work Environment
Specific vision abilities that may be required by this job including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Vocal communications is required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients.
Hearing is required to perceive information at normal spoken word levels and in environment with loud machinery.
Exposure to heat, cold, dust, noise, chemicals, and such matters as demands for overtime or shift work.
Exposure to various materials including cardboard, various metals and plastics.
Exposure to moving equipment and objects in the immediate work area such as automated machinery, fulfillment line, heavily laden carts, and forklifts.
Exposure to tools or material with sharp edges which may involve the risk of injury.

1850 Midway Lane, Smyrna, TN 37167
Job Quality
Primary LocationUS-TN-Smyrna - TLC
Organization Supply Chain
Schedule Full-time