Full-Time Vehicle Delivery Specialist

Mark Miller Toyota - Salt Lake City, UT (30+ days ago)4.7


We are seeking outgoing, enthusiastic, self-motivated, and dedicated individuals for a new full-time position as a Delivery Specialist. The Delivery Specialist assists our Sales Department in maintaining a high customer satisfaction standard through explanation of features and functions of new vehicles to their new owners. The ideal candidates will be tech-savvy and customer service oriented. They will work closely with the sales staff in providing a truly excellent delivery experience both at the dealership and in visits to customer’s homes to continue the delivery experience

RESPONSIBILITIES
  • Deliver newly purchased vehicles to customers, ensuring understanding of the vehicle features, warranty and ToyotaCare
  • Train customers on the use of the features, functions and technology available on their new vehicle.
  • Ensure vehicles are in "ready to deliver" condition
  • Maintain high standard of delivery quality
  • Confirms delivery of correct vehicle as matched to appropriate paperwork
  • Assist to address customer concerns or complaints
  • Assist with coordination of vehicle orders, including frequent communication with customers
  • Introduce customers to key members of the MMT staff
  • Maintain delivery area and attend training sessions and sales meetings as necessary
QUALIFICATIONS
  • Excellent communication skills, verbal and written
  • Strong computer and internet skills
  • Excellent customer service focus
  • Unrestricted driver's license and clean driving record
  • Neat, clean, and professional appearance
  • Good problem solving skills
  • High energy level, positive attitude, and the desire to work in a fast paced environment
  • High school diploma or GED preferred
  • Commitment to gaining an in-depth knowledge of Toyota vehicles, features, and technology
BENEFITS
  • Employee Discounts for Parts & Service and Vehicle Purchases
  • Café on Site
  • 401(K)
  • Medical, Dental, Life, and Disability Insurance Available
  • Paid Holidays
  • Paid Vacation