St. Luke’s Health System in Boise is seeking a Patient Access Specialist to join our Connect team.
Connect is a health care Contact Center, located in downtown Boise. We are the gateway to our patient’s healthcare experience. We provide a variety of services which include, phone scheduling and pre-registering patients for clinics and imaging centers, insurance authorizations, referral management, community services and surgery scheduling services. Each day over 250 + Connect Specialists navigate patients, families, and providers across the health care continuum.
These roles are high contact on the phone and online with customers and providers. Attention to detail and utilizing multiple applications simultaneously are equally important skills.
Supports an exceptional experience through all customer interactions, ensuring professional, timely and accurate communication - both verbally and in writing.
Supports a perspective payment program by communicating organization policies, financial options, explaining insurance coverage/non-coverage.
Utilize a variety of technology, tools, and resources to support departmental workflows.
Performs one of the following workflows with attention to detail, accuracy and efficiency:
- Call front lining
- Patient Registration
- Referral Coordination
- Order Transcription
- Benefit Verification
- Patient Obligation Estimates
Performs other duties as assigned.
High School Diploma or equivalent.
1 year relevant experience.
Why St. Luke's
A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
For more information, please contact Julie Leguineche at email@example.com or 208.969.0006
Known as the "City of Trees," Boise is Idaho's capital city—both a cultural center and a playground for those who love the outdoors. A vibrant downtown area affords fine dining, theatre, music, and college and semi-professional sports. Downtown Boise's main attractions include the Idaho State Capitol, the classic Egyptian Theatre, the Boise Art Museum, Julia Davis Park and Zoo Boise. The Greenbelt follows the beautiful Boise River corridor for more than 30 miles, and the Boise foothills are home to miles of hiking and biking trails.
Learn more about what the City of Trees has to offer you:
St. Luke’s Health System | Boise Convention and Visitors Bureau | Boise Parks and Recreation | Boise Museum Association | Boise Music Festival | Boise Philharmonic | Downtown Boise Restaurants | Boise Valley Economic Partnership | Hyde Park events | Treefort Music Festival | First Thursdays | Alive After Five | Capitol City Public Market | Runs and Triathlons | Shakespeare Festival | Sawtooth National Forest | Visit Idaho.org
- St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.