- High School Diploma or GED
- Medical Technologist
- Customer Service
- Medical Terminology
- Phone Etiquette
- Communication Skills
MedStar Georgetown University Hospital is a not-for-profit, acute-care teaching and research hospital with 609 beds located in Northwest Washington, D.C. Founded in the Jesuit principle of cura personalis—caring for the whole person—MedStar Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.
MedStar Georgetown’s centers of excellence include neurosciences, transplant, cancer and gastroenterology. Along with Magnet® nurses, internationally recognized physicians, advanced research and cutting-edge technologies, MedStar Georgetown’s healthcare professionals have a reputation for medical excellence and leadership.
General Summary of Position:
The individual in this position is responsible for a combination of patient access and patient care related activities in the ambulatory setting in the Department of Plastic Surgery. These functions may include but are not limited to front end customer service, registration, scheduling, and assisting physicians and nurses during ambulatory care visits. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital’s philosophy, policies, procedures and standards.
High school graduate or equivalent GED.
Completion of Nursing Assistant/Medical Assistant course strongly preferred.
Phlebotomy training/certification preferred.
Certification by an Accredited Professional Organization, i.e. National Healthcareer Association (NHA), American Association of Medical Assistants (AAMA), or American Medical Technologists (AMT) preferred. If not certified/registered at the date of hire must do so within six months of hire date.
CPR certification required.
One year of experience in health care setting, preferably an ambulatory setting.
Previous experience with computerized scheduling and registration systems and electronic health record system desired, especially GE Centricity Clinical or Aria.
Working knowledge of IDX/GE Centricity Business preferred.
Excellent interpersonal communication and customer service skills and good phone etiquette.
Knowledge of medical terminology, examination, diagnostic and treatment room procedures.
Knowledge of common safety hazards and precautions to maintain a safe work environment.
Skill in assisting in a variety of treatments and as directed.
Skill in taking vital signs, and recording results in EHR.
Ability to perform in a high pressure environment as well as react calmly and effectively in emergency situations.
Ability to read, understand and respond to detailed oral and written instructions and organize and prioritize work.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.