Staff Assistant

Village of Hoffman Estates - Hoffman Estates, IL (30+ days ago)4.3


Processes FOIA requests received by the Police Department. Enters data from police reports and retrieves information using the RMS program. Performs a variety of clerical and general office work including typing, phones, filing and record keeping for the Police Department.
Responds to and interacts with residents, employees, and/or others within and outside the organization in a courteous, professional, and effective manner.

HOURS AND SCHEDULE
Monday through Friday - 37.5 hours per week,
8:00 a.m. - 4:00 p.m. with a 30 minute lunchbreak.

REQUIRED COMPETENCIES
  • Ability to gather and analyze information; identify and respond to requests in a timely manner.
  • Ability to prioritize and plan work activities; use time efficiently; develop realistic action plans.
  • Ability to produce documents using a keyboard with minimal errors at a rate of 40 words per minute, corrected.
  • Ability to use a personal computer to retrieve, prepare and store documents. Experience working in Microsoft Word.
  • Communicate effectively verbally and in writing.
  • Read, write, speak, and comprehend the English language.
  • Experience responding to FOIA requests a plus.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
  • Processes and inputs data for reports and records which involves coding, entering and verification.
  • Receives and processes Freedom of Information Requests from public and private sources.
  • Answers telephone calls; provides information and answers questions; takes messages and/or routes calls to the appropriate individual(s).
  • Maintains files, records, and information; gathers, sorts, copies, and checks material to be filed; files and retrieves material as requested.
  • Performs other duties as assigned.
EDUCATION, EXPERIENCE AND COMPUTER SKILLS
  • High School diploma or general education degree (GED)
  • Keyboarding skill of 40 words per minute corrected.
  • Alpha numeric data entry skill of 6,000 keystrokes per hour, corrected.
  • Knowledge of Microsoft Word.
  • Experience responding to FOIA requests a plus.
  • Previous general office or municipal office experience a plus.
FOREIGN LANGUAGE SKILLS
Fluency in a foreign language is a plus

SELECTION PROCEDURE
Typing test (40 words per minute corrected), alpha/numeric data test (6,000 keystrokes per
hour, corrected), Microsoft Word evaluation, and interview.

All positions require a pre-employment Village-paid background investigation and drug screen.
For more detailed information, please refer to the job description.

TO APPLY

Submit a resume and a completed employment application to:
Village of Hoffman Estates
Human Resources Management
1900 Hassell Road
Hoffman Estates, IL 60169
website: www.hoffmanestates.org
Fax: 847-781-2699
e-mail to applyhrm@hoffmanestates.org

Because of the many submissions received, the Village is unable to contact all applicants. You will be contacted if you are chosen as an interview candidate for an open position.
The Village of Hoffman Estates is an Equal Opportunity Employer and complies with all applicable Federal, State and local laws regarding employment.