Date Posted:
2023-03-07
Country:
United States of America
Location:
UTTX1: Corp Remote Office TX Remote Location , Houston, TX, 77064 USA
Position Role Type:
Remote
Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.
Summary of Role:
Performs daily checks, incident handling and service request handing in line with operating processes.
Contributes the design, installation, maintenance, administration, and support of Raytheon’s carrier class networks in a complex multi-protocol LAN/WAN environment.
Supports activities associated with the network infrastructure and telecommunications services. Including switching, routing, encryption, security, optimization, VoIP, wireless and appropriate management tools, such as CA Spectrum, Voyance, IPsoft, Netscout, Statseeker, MRTG, or SolarWinds.
Completes aspects of technical network configuration and device hardening across hardware, software, cabling, bandwidth engineering, configuration planning, administration, and support of data and voice communications networks.
Completes preventative maintenance to maintain service operation in line with operating standards and service level agreements.
Ensures timely notification of maintenance requirements and effects on system availability and the creation of maintenance tasks from incidents.
Responsible for implementing complex changes and conforming to Operational processes (such as Incident, Problem and Change), procedures and standards
Assists with the identification and recommendation of network improvements to ensure that the network performs and can scale to support application, user and service needs.
Monitor and optimize network performance and assure network security in a high availability environment.
Provide on-call support.
Works collaboratively or in conjunction with third parties to ensure that all aspects of the operational service are effectively supported
Adheres to and contributes to the improvement of documentation, processes, and procedures
Participates in the implementation of projects and programs, ensuring compliance with the necessary delivery and governance processes.
Knowledge & Experience:
In depth knowledge of network systems, including design, troubleshooting, infrastructure (hardware, software and telecommunications), maintenance and operations.
Direct experience in building scalable and highly available distributed networks.
Experience problem solving and troubleshooting complex, distributed network systems.
Cisco and/or Aruba wireless platform experience is a plus.
Experience of configuring and/or troubleshooting QoS, IPAM, IPSec, SSL, IS-IS, BGP, EIGRP, OSPF routing, switching, and proxies in an enterprise environment.
Familiarity with network monitoring and management tools.
Knowledge and understanding of industry best practices.
Ability to travel.
Availability to provide On Call support out of normal working hours on a rotational basis.
Demonstrated ability in learning distributed systems and business processes and contributing towards a solution design
Ability to work with available information to drive resolution to incidents, problems and requests
Able to work well with global teams, including time-zone flexibility.
Effective communication skills with the ability to influence, as appropriate, technical experts in similar domains
Basic Qualifications:
It’s expected that the incumbent will have experience in both local area and wide area networking technologies along with preferred exposure to network security.
5 to 8+ years Networking experience in a medium to large corporate environment
Experience of routing and switching – CISCO operating systems, IOS, IOS XE, IOS XR and NX-OS knowledge is required.
Education:
-
Typically requires a university degree or equivalent experience and minimum 8 years prior relevant experience or an advanced degree in a related field and minimum 5 years experience
Location:
Remote
Required Status:
US Citizen required.
Work could involve ITAR-regulated projects.
The salary range for this role is 94,000 USD - 196,000 USD; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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