About us
Snapfōn® is a telecommunications company based in Sioux Falls, SD. Snapfōn® handsets began production in 2010 and launched their own cellular service in 2013. The brand expanded to smartphone handsets and service in 2017. Our goal, since the original planning of the first Snapfōn® handset, was to produce the easiest to see, easiest to hear, and easiest to use phone on the market, primarily targeted to low hearing and low vision consumers. Since 2010, we have served over 250,000 customers and provide a handset which can be purchased directly through our website, or through a variety of online and mainstream cellular outlets.
Our work environment includes:
Job Summary:
We are seeking a dynamic and customer-focused Bilingual Customer Service/Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, driving sales, and promoting our products effectively.
Compensation: Hourly pay plus sales commission opportunities.
Responsibilities:
- Engage with customers in a friendly and professional manner to understand their needs and preferences
- Utilize product knowledge to recommend and demonstrate appliances, electronics, and technology products
- Process sales transactions accurately using a cash register and POS system
- Conduct product demonstrations to showcase features and benefits
- Assist customers with inquiries, issues, and returns promptly and efficiently
- Meet and exceed sales targets by actively promoting products and services
- Maintain a clean and organized sales floor to enhance the shopping experience
- Collaborate with team members to achieve store goals and objectives
Experience:
- Previous experience in retail sales, preferably in appliances, electronics, or technology
- Proficiency in retail math and operating a customer resource management software
- Strong customer service skills with the ability to resolve issues effectively
- Excellent communication skills in English, both verbal and written, Spanish is a plus
- Demonstrated success in meeting or exceeding sales targets
- Experience in conducting product demos is a plus
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Shift:
Language:
Work Location: In person
