HUMAN SERVICES PROGRAM SPECIALIST - 67015311

The State of Florida - West Palm Beach, FL3.7

Full-time
Requisition No: 50143

Agency: Agency for Persons with Disabilities

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 67015311

Position Number: 67015311

Salary: $1,257.57 - $1,383.32 Bi-Weekly

Posting Closing Date: 12/19/2018

HUMAN SERVICES PROOGRAM SPECIALIST– CS

AGENCY FOR PERSONS WITH DISABILITIES

SOUTHEAST REGION – 67015311 – WEST PALM BEACH, FLORIDA

***OPEN COMPETITIVE OPPORTUNITY***

THIS IS A CAREER SERVICE POSITION.

The Agency for Persons with Disabilities works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and supports for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children age 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency.

www.apdcares.org

DIRECT DEPOSIT PROGRAM - As a condition of employment, a person appointed to a position in State government is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

BACKGROUND SCREENING REQUIREMENT:
It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.
No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

THIS POSITION REQUIRES A BACKGROUND INVESTIGATION INCLUDING FINGERPRINTING, PURSUANT TO S. 110.1127(1), FLORIDA STATUTES.

WE HIRE ONLY U.S. CITIZENS AND THOSE LAWFULLY AUTHORIZED TO WORK IN THE U.S. APD PARTICIPATES IN THE U.S. GOVERNMENT’S EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-VERIFY). E-VERIFY IS A PROGRAM THAT ELECTRONICALLY CONFIRMS AN EMPLOYEE’S ELIGIBILITY TO WORK IN THE UNITED STATES AFTER COMPLETION OF THE EMPLOYMENT ELIGIBILITY VERIFICATION FORM (I-9).

ALL APPLICANTS SHOULD COMPLETE THE ON-LINE APPLICATION PROCESS. IF ASSISTANCE IS NEEDED TO APPLY FOR THIS POSITION, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT 1-877-562-7287. RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED TO BE CONSIDERED FOR THIS POSITION. ANSWERS TO THE QUALIFYING QUESTIONS MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

REQUIREMENTS:
Open Competitive opportunity- Any applicant who meets the minimum requirements of the position.

Must have experience in managing data.

Must be proficient in using Microsoft Word and Excel.

Position may require some travel to surrounding areas, applicant must be willing and able to travel for work purposes.

**NOTE: Applicants must complete all fields in the Candidate Profile. Work history with month, year, and hours worked are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

***DUTIES:
Employees of the Agency for Persons with Disabilities are required to demonstrate total commitment to outstanding customer service. This includes, but is not limited to, always acting in a responsive, professional, courteous manner with the employees, customers and public we serve at all times.

This position will perform incident reporting responsibilities to include: forwards all incident reports received based upon APD Policy to SOUTHEAST management staff and State Office as per the Operating Procedure, conducts/ensures follow- up as needed on incidents reported, collects and records data from Incident Reports and/or DCF Notifications onto the Region’s Incident Report tracking database; analyzes trends and makes recommendations to Supervisor of actions to be taken. Enters IR’s in the IMS system based on the requirements in the OP and the category of the incident. Notifies the ROM by phone of Critical Incident immediately upon being notified.

Based upon trend analysis of data received, assists regional management by developing curriculums to address problematic areas. Focus of curriculums are to teach / educate Medicaid Waiver providers on best practice to reduce problematic trends from continuing.

Serve as the point of contact for the State Office Residential Planning Coordinator (SO RPC) for the Southeast Region. Duties include assisting State office as needed to meet the needs of the individuals seeking residential services with licensed group homes or intermediate care facilities. Communicates with WSC’s, providers and the SO RPC regarding referral information. Participates in and serves as back up chair of the weekly Residential Planning Committee meeting.

Assists the SO RPC with residential facilities in coordination with the Medicaid Waiver Support Coordinators in solving placement concerns and recommending options for individuals to settings of greater or lesser restriction depending on need. Ensures waiver funding is in place to support the needs of individuals receiving residential services.

Assist in the management and presentation of data that are to be presented at provider meetings

Participates in workshops, training sessions, meetings, and conferences. This includes Delmarva quarterly meetings, Region Quality Management meetings and Steering Committee meetings. Completes monthly reports and statistics and analyzes data for special assignments and agency initiatives.

Works directly with community- based care agencies to share resources when necessary to support children in need of residential care in APD licensed group homes.

Performs all other duties as assigned

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami