Full Job Description
Organization: Corporate Functions/CIO
Location: Negotiable
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.
Role Description:
The Digital Worker technology tower within Global IT provides tools, solutions and capabilities that ultimately serves the employee as the end customer. Our goal is to ensure Accenture employees are digitally enabled to be productive for Accenture and its clients. This portfolio includes tools such as Microsoft Office 365, Accenture Portal, People Page, Enterprise Search, MediaExchange, ServiceNow and over 50 solutions that provide collaboration, web, social, knowledge, service delivery and employee productivity capabilities.
The Digital Worker Solution Architect is a business problem solver. They will build up deep knowledge and experience on CIO Digital Worker Productivity technologies to become a Subject Matter Expert on how to utilize these technologies to make our employees more productive. They will develop extensive functional knowledge on the products and features and how to utilize them most effectively to get value out of these tools. Productivity tools includes the Microsoft 365 suite (Teams, SharePoint, OneDrive, Forms, Planner, etc.), as well as other tools such as Google Workspace, Adobe Creative Cloud, Mural, Mentimeter, Box, Touchcast, etc.
Responsibilities:
Embrace and immerse self in the standard Productivity Technologies, and establish self as a Subject Matter Expert on these tools
Engage with internal customers / business stakeholders to research solutions and provide best practices/recommendations for how to address requirements using our standard productivity solutions
Research, identify, and recommend potential custom development or 3rd party tools to solve business problems more effectively (e.g. new Teams add-on)
Work closely with Change Management and Adoption teams to share knowledge and identify opportunities for further engagement
Proactively identify products or features that are underutilized that can help solve business problems
Provide functional training to Digital Worker and other teams on best practices and tips/tricks for how to fully utilize Productivity tools
Basic Qualifications:
Bachelor’s degree
3 years experience in the deployment and/or training of Microsoft Suite Productivity technologies (e.g. Teams, Office 365, OneDrive)
Preferred Qualifications:
5 years experience in the deployment and/or training of Microsoft Suite Productivity technologies (e.g. Teams, Office 365, OneDrive)
Must be fluent with core Productivity technologies (e.g. Teams, OneDrive) and able to build functional expertise on other technologies and advanced features
Professional Skills:
Must be proactive and a self-starter
Must be curious and interested in learning new things
Requires strong written and verbal communication skills
Demonstrated leadership in professional setting; either military or civilian
Demonstrated teamwork and collaboration in a professional setting; either military or civilian
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
