Department: COS Quality Performance
Hours per week: 40, eligible for benefits
Shift: Day Shift
The Senior Management Analyst performs professional level work in the principles, practices, methods, and techniques of management analysis. They formulate, drive and lead projects using process improvement methodologies, project management strategies, leadership, and change management skills to achieve improvements in either operational or clinical outcomes. They work collaboratively with multidisciplinary teams to strategize, develop and achieve goals, lead teams in the use of improvement techniques and methodologies; transfers process improvement knowledge and skills to teams in the course of project execution. In addition, the Senior Management Analyst mentors, coaches, and collaborates with management to direct and coordinate team members.
Population Specific Care
No direct patient care.
An employee in this position may be called upon to do any or all of the following essential functions. (These examples do not include all of the functions which the employee may be expected to perform.)
Develops, evaluates, plans and conducts analysis of financial, operational, clinical or administrative projects in collaboration with management. Defines the scope of work, purpose, goals and objectives, time frames, and resources requirements of the project. Engages and influences internal and external stakeholders as participants and owners of the processes being improved.
Effectively assesses organizational needs, objectives and challenges and formulates appropriate program and project improvement strategies in collaboration with assigned areas to support internal clients in achieving business results that are aligned with organizational strategy, pillar goals, mission, vision and values.
Demonstrates advanced data management abilities and assessment of organizational problems, researches best practices, trends, and historical and current data, including but not limited to related laws, policies, procedures, methods, and practices; develops the collected and relevant data into meaningful formats to facilitate data analysis and review.
Develops data collection plans; conducts measurement system analysis and analyzing, interpreting and summarizing data sets to support root cause analysis and to demonstrate improvement. Establishes appropriate control plans; analysis of existing policies, procedures and practices. Explores possible alternatives or solutions.
Leads, facilitates, coordinates and provides project management for operational or clinical process improvement teams. Acts as a team leader and role model to other team members including coaching, training, monitoring, assisting with goal setting and managing the flow of day-to-day operations.
Develops proposals and recommendations based on research and analysis; determines the impact of proposed changes or recommendations and the effects to the division or department. Presents findings and recommendations to management staff; provides analysis of budget implications for proposed recommendations; seeks support and approval of proposed recommendations.
Completes projects using established continuous improvement tools and methodologies to identify objectives and metrics, report identified savings and results, and imbed sustainability plans. Follows established practices for documentation, provides technical assistance to staff during implementation, as required makes modifications to ensure the successful completion of the project or study. Prepares written reports that summarize research, analysis, recommendations, and implementation strategies.
Maintains positive working relationships with supervisors, employees, and other stakeholders to obtain cooperation and support in assigned projects or studies.
Performs other related duties as assigned.
SCOPE AND LEVEL
GUIDELINES: Fully qualified, full performance or journey level. Guidelines are generally but not always clearly applicable, requiring the employee to exercise judgment in selecting the most pertinent guideline, interpret precedents, adapt standard practices to differing situations, and recommend alternative actions in situations without precedent.
COMPLEXITY: Duties assigned are generally complex and may be of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.
DECISION MAKING: Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.
COMMUNICATIONS: Contacts with the patients, families, or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.
SUPERVISION RECEIVED: Performs work with minimal supervisory oversight. Under general supervision, the employee receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent. Recurring work clearly covered by guidelines may or may not be reviewed.
EDUCATION – Bachelor’s degree in Business Administration, Public Administration, Finance, Management, Organization Development, Nursing or a related field.
Five years of professional experience in administrative, management, organization development, process improvement, and or consulting.
Nursing or clinical experience preferred
Regulatory or accreditation experience preferred
Masters in healthcare related field preferred
Quality and Patient Safety experience required
EQUIVALENCY – In lieu of a Bachelor’s degree, one year of related professional experience will serve as an equivalency to one year of education.
CERTIFICATIONS – Preferred certifications: Lean Six Sigma, Experience applying design for Six Sigma methodologies advantageous, CPPS or CPHQ.
Ability to Perform Essential Functions of the Job
Audio-Visual: Far Vision: Fair
Audio-Visual: Hearing: Good
Audio-Visual: Near Vision: Good
Exposure: Exposure to blood/body fluid: Regular/Frequent.
Exposure: Exposure to cold/heat: Occasional.
Exposure: Exposure to dampness: Occasional.
Exposure: Exposure to infectious diseases: Occasional.
Exposure: Exposure to noise/vibration: Occasional.
Mental and Emotional Requirements: Independent discretion/decision making.
Mental and Emotional Requirements: Makes decisions under pressure.
Mental and Emotional Requirements: Manages stress appropriately.
Mental and Emotional Requirements: Works with others effectively.
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.