- High School Diploma or GED
- Property & Casualty License
Summary of Position:
The Call Center Underwriting position focuses on customer service and all primary functions of underwriting. Duties include handling service calls on existing personal lines business, outside agents, and processing quotes for prospective clients. Additionally, the position is responsible for underwriting new business applications, endorsements and helping to maintain a profitable in-force book of business through acceptability and proper rating structure.
Essential Job Functions:
Assist policyholders and consumers with information as needed, refer to agent as appropriate or providing location of agents or quotes/capacity information as necessary
Underwrite new business policies as required within system guidelines, endorse/cancel existing policies per request and carefully review requests for exceptions and reinstatements; balance legal statute requirements and profitability
Complete follow-ups and other departmental paperwork, including database logging and journal notes on policies
Proficiency in the use of all systems and tools necessary for job accuracy: including but not limited to Carina, Chat, Mailboat and phone system and call tracking databases
Strong communication and organizational skills are essential, along with the ability to handle priorities in a fast-paced work environment
Other duties as assigned with or without accommodation
Present a professional and helpful appearance
Assist in other areas of department or other departments as required
High School Diploma or equivalent
FL Property and Casualty license required; 220 or 440
Must be highly customer service oriented being able to communicate effectively in a fast paced team environment
1- 3 years of prior Property & Casualty Underwriting experience is a plus
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Our company is a drug-free workplace, and all candidates which are offered a position will be required to submit to pre-employment drug screening. Refusal to submit to drug screening will result in retraction of offer.