Resident Manager II

Community Development Commission of the County of Los Angeles - Los Angeles, CA4.0

30+ days agoFull-time
Plus, free apartment/rent/utilities
Regular Position
Position located at Housing Sites in South Los Angeles County
Other positions may become available at Housing Sites in Los Angeles County

The Community Development Commission/Housing Authority of the County of Los Angeles (CDC/HACoLA) is a dynamic and innovative local government agency created in 1982 by the Los Angeles County Board of Supervisors. The agency is an industry leader in four core service areas: affordable housing, and community, economic, and housing development. Funded primarily with federal grants, the CDC/HACoLA prides itself on sponsoring new solutions to local issues, and forming partnerships with private and public agencies. To learn more about the agency's work in support of its mission to Build Better Lives and Better Neighborhoods, please visit

A Resident Manager II resides on-site and manages subsidized housing developments that are owned and maintained by the Housing Authority of the County of Los Angeles (HACoLA). A Resident Manager II performs tasks in support of the daily operations of each housing complex, interacts with tenants, support staff and management. Resident Manager II's must be available for a flexible work schedule, and 9/80 work schedules are available. The daily work and office hours are 8:00 a.m. – 5:00 p.m. and the responsibility of responding to after-hours emergencies, overtime may be required. Occasionally, Resident Manager II's may be assigned to assist and work at other housing developments as needed.
Essential Job Duties
The essential responsibilities of the Resident Manager II include, but are not limited to the following:
Performs general residential management duties.
Completes move-ins of new residents, including executing leases.
Shows rental units.
Performs light maintenance such as changing light bulbs, clearing stoppages, picking up litter throughout the development and transporting items, which may include light lifting.
Maintains effective working relationships with employees and residents.
Completes and assists with annual and interim re-certifications of all residents.
Conducts scheduled apartment inspections.
Enforces all applicable provisions under the lease agreement, reports lease violations and/or criminal activity and counsels residents regarding lease compliance.
Monitors outside vendors.
Performs clerical functions and keeps records and files on Laserfiche.
Operates office equipment.
Monitor and ensure accuracy of monthly reports.
Utilizes Yardi software to complete office functions and performs other related duties as assigned.

The ideal candidate must demonstrate the potential for managing public housing developments. The candidate must be patient, understanding, energetic, enthusiastic, reliable, hardworking, possess good communication and customer service skills, and be able to work independently. Some positions require fluency in Spanish or Russian. Regular attendance is an essential job function.
High school graduation (or have GED equivalency), and two (2) years of professional work experience in a professional office setting demonstrating superior customer service.

Desirable qualifications:
Proficient in MS Office 2007 or comparable computer skills
Knowledge of property management and housing management software systems (i.e., Yardi).
Knowledge of Laser fiche.
Experience in the management of rental units.
Experience with basic property maintenance.
Ability to interacting with individuals from varied socio-economic backgrounds, senior citizens and/or the persons with disabilities.
The ability to speak and write a language other than English. Proficiency in Spanish is especially desired.
Condition of Employment: Candidates must have passed the Rent Calculation Test within six (6) months of employment.
Additional Information
Possession of a valid California Driver's License and a satisfactory driving record is required.

Successful candidates must complete a thorough background investigation, including a fingerprint search and physical evaluation prior to appointment.

A resume cannot be substituted for any section of the online application and/or supplemental application. If your application is incomplete, it may be rejected at any stage of the examination process.

NOTE: To receive credit for education, degree and/or official transcripts must be uploaded to application at the time of filing.

Those applicants, whose qualifications most closely meet the needs of the Division, will be invited for the examination process, that includes a written exercise and interview appraisal.

Annual salary placement within the range will be commensurate with candidate's qualifications.

Section 3. This is a grant-funded position. Continuation of employment is contingent upon continued funding.

To find out more about the Community Development Commission, please visit our web site at