The intake coordinator is responsible for the registration of incoming clients, and they are often the first employee that clients encounter. The intake coordinator is responsible for the financial intake for each client entering the Home Care Agency.
Intake Coordinator Responsibilities:
- Welcoming patients to the facility.
- Completing all admissions paperwork and entering it digitally.
- Verifying medical insurance coverage and benefits for each patient.
- Scheduling appointments for consultations, tests, and procedures.
- Answering phone and email inquiries.
- Addressing any patient complaints or concerns.
- Performing clerical work, such as filing, copying, or faxing.
- Preparing and maintaining patient charts.
- Complying with the regulations and policies of the facility.
Intake Coordinator Requirements:
- High school diploma or GED.
- Past experience in patient intake or medical office administration.
- Strong affinity for customer service.
- Excellent organizational and time-management skills.
- Great communication skills.
- Proficient computer literacy.
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Shift availability:
Willingness to travel:
Work Location: In person
