This position’s primary responsibilities are to review and approve premium and commissions for all lines of business. This includes reviewing source files, system reports, reconciliation reports, and approving commission payments, premium uploads (e.g. collected, due and unpaid, and unearned premium), and related journal entries. The supervisor is also responsible for enhancing policies, procedures, and controls, performing variance and trend analysis, and supporting team members with monthly processing activities.
This position interacts with all operational areas of the company, outside vendors, intermediaries, third-party administrators, and customers. Strong leadership, analytical thinking, innovation, collaboration, and communication skills are required to provide a high-level of customer service to internal and external stakeholders. Related activities include preparation and distribution of monthly and quarterly reports, preparing documents for outside customers, and providing guidance for and assisting with system enhancement, data quality, process improvement, and product implementation projects.
This position will report to the Senior Manager, Premium Applications & Data Governance.
Review and approve monthly collected, due and unpaid, and unearned premium uploads for all lines of business.
Approve journal entries and expense authorizations for premium, commissions, overrides, and refunds to policy holders, agents, brokers, and BCBS Plans, as applicable. Work with the compliance department to ensure all producers are licensed and appointed by BCS.
Analyze monthly collected, due and unpaid, unearned, new group and terminated group premium activity, identify trends and variances and provide insight into premium production.
Supervise, develop, and mentor team members to improve productivity and to meet team, departmental, and company-wide goals. Manage and enhance policies, procedures and controls to ensure operational efficiency, effectiveness, and data quality.
Collaborate with Information Technology and other departmental teams as part of the system development life cycle, production issue remediation, data enhancements, data quality initiatives, new product implementations and due diligence reviews for new administrators.
Provide customer service to and correspond with internal and external stakeholders including the preparation and review of monthly reports, billing and collections support, 6055 reporting requirements, audit support, and other activities as necessary.
Education and Certifications
4-year degree in accounting/finance or commensurate experience required
Advance certifications preferred
4-6 years' experience in statutory insurance accounting preferred with 2-4 years’ management experience
Familiarity with insurance accounting and an understanding of insurance company operations preferred
Experience with general ledger systems (Oracle), Microsoft Office product suite including proficiency with Excel, Visio, SharePoint, Flow, and PowerPoint. Experience with analytical and reporting software (ACL, PowerBI) and annual statement software (efreedom) preferred