Full Job Description
The Receptionist is the client’s first contact when calling or visiting the practice and as such represents the warm and professional image of the practice to callers and visitors.
Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
Warmly greets clients
Prepares patient files
Receives and relays client correspondence and updates client financial records
Answers client’s inquiries about basic animal care questions and routine procedures
Educates clients on over-the-counter products such flea and tick preventions
Admits patients and handles medical records entries accurately
Prepares client invoices for services performed
Handles payment transactions.
Receives and relays telephone, fax, and email messages accurately and promptly.
High school diploma or equivalent
Customer Service background desirable but not required.
Previous receptionist and veterinary practice experience are desirable but not required.
Typing skills required.
Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as Instant Messenger and email
Significant experience with basic office functions in a busy office environment.
Must be a team player and have compassion for pets and their people
Rarebreed Veterinary Partners is a purpose driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing the best culture, tools and support to our hospitals to allow the staff to focus on what they love most, caring for our animal companions.
Aspetuck Animal Hospital, a Rarebreed partner, is a busy 2+ doctor, AAHA Accredited, full-service veterinary hospital and boarding facility located in the beautiful town of New Preston, CT. Our technologically advanced and progressive practice offers in-house diagnostics, digital radiography, acupuncture, digital dental radiography, ultrasound, laser therapy, and a full surgical suite performing routine procedures, soft tissue procedures and orthopedics. Our dedicated and friendly staff is committed to promoting responsible pet ownership, preventative health care, and health-related educational opportunities for our clients. We pride ourselves on offering high quality medicine with a personal approach.
What do we have to offer?
At Rarebreed, we strive to provide employees in the animal care industry the best work experience possible by creating and fostering a great culture and by offering an attractive and flexible total compensation package consisting of the following:
Competitive medical, dental, and vision insurance coverage
Company paid 3% 401k contribution
Competitive paid time off to ensure work/life balance
Company paid life insurance, short term and long term disability
Medical and Dependent Care Flexible Spending Accounts
Access to employee assistance programs
Employment will require successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/