- Microsoft Word
- Microsoft Office
Brand Specific Description:
The online travel market is a $2 trillion industry that never stands still. Expedia Global Payments (EGP) is the primary provider of payment tools, systems, and support between Expedia, Inc. and its network of supply partners. We are the gatekeeper of money coming in and out of Expedia, Inc. processing more than $40B payments per year.
Why would you want to build your career with us? We offer the chance to work with the brightest minds in the travel business in an energetic and international work environment focused on innovation, creative problem-solving and collaboration.
Join one of the fastest growing teams in Expedia, we are offering you the opportunity to work closely with the Expedia Global Payments group.
In this position you will:
Drive the day-to-day research of payments activity
Investigate and resolve payments issues by collaborating with third party payment providers, internal partners and GCP – Technology team
Define key requirements for new payment projects, payment reconciliation, success metrics and operational monitoring tools
Document and implement payment standards and process updates
Improve the process of payment performance by:
Prioritizing, investigating and resolving payments issues in collaboration with cross functional partners and third party payment providers, communicating impact and end results to management.
Translating operational gaps into system and process requirements. Defining, prioritizing and implementing these requirements with Product Management, Technology, Global Customer Operations leadership, and Checkout teams.
Ability to work with minimal direct supervision
Extraordinary written and verbal communications skills with attention to detail
Strong analytical skills that will allow good reporting and understanding of problems
An excellent problem solver, ability to quickly get to the root and common patterns of problems
Ability to communicate effectively at a high level to various internal and external customers/partners
Expert-level proficiency with Microsoft Office applications, including: Excel, Word, PowerPoint, Visio, and Outlook
2+ years of hands-on experience with payments processing or payments operations
3+ years of Experience with large to medium size online merchants preferred
Experience in data visualization/reporting using Tableau preferred
Basic SQL programming preferred
Relocation (Y/N): No
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.