Under the general supervision of the Library Director, responsible for professional and supervisory work in planning, implementing and managing a comprehensive program of library services for all ages with an emphasis in Adult Services in accordance with the Library's mission, vision, and strategic plan as necessary for the effective operation of the Library. Acts as Director in the Director's absence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Plans, coordinates, implements, and participates in a comprehensive program for all ages with an emphasis on Adult Services, including community outreach. Delegates appropriately to other staff. This duty is performed daily, about 10% of the time.
2. Serves on the Library Leadership team who under the direction of the City, the Library Board of Trustees and Library Director define expectations and works for staff performance and set goals for services and programming. This duty is performed daily, about 5% of the time.
3. Supervises staff, creating and leading a team environment and empowering the team to effectively direct day-to-day operations of Adult Services. Provides effective direction to ensure objectives are met in a timely and efficient manner. Manages employee performance and ensures compliance with applicable federal, state, local laws, and regulations, and library policies and procedures. This duty is performed daily, about 10% of the time.
4. Establishes and maintains effective and productive working relationships with library staff and the public. This duty is performed daily, about 10% of the time.
5. Responsible for purchasing and maintaining a reliable and accurate adult materials collection in a variety of formats that meets the diverse needs of the community (may assign areas of the collection to others). This duty is performed weekly, about 10% of the time.
6. Participates in staff hiring, coaching, evaluations, and dismissal. This duty is performed as needed, about 5% of the time.
7. Assists in the development of short-term and long-range goals and objectives for the Library. This duty is performed as needed, about 5% of the time.
8. Coordinates activities of Adult Service Department, orientation of new staff members and development and implementation of library and departmental policies and procedures. This duty is performed daily, about 10% of the time.
9. Acts as Library Director in his or her absence. This duty is performed as needed, about 5% of the time.
10. Assists in the preparation of the budget both City funds and grants, including adult materials, programming, etc. This duty is performed as needed, about 5% of the time.
11. Provides quality customer service for library patrons, e.g. reference assistance, technological assistance, reader's advisory, etc. This duty is performed daily, about 15% of the time.
12. Compiles, reviews, and interprets statistical data with adult departmental reports submitted to library director monthly. This duty is performed as needed, about 5% of the time.
13. Analyzes community library needs and following current library trends, develops new ideas designed to promote the Library's community position and provide events and opportunities to the community to meet those needs. This duty is performed as needed, about 5% of the time.
14. Addresses patron comments and complaints; enforces library policies, and responds to emergencies and situations that may me stressful and/or unpleasant. This duty is performed as needed, about 5% of the time.
15. Perform any other related duties as required or assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Graduate degree (M.B.A., M.A., etc), plus 5 years related experience and/or training, and 3 years related management experience, or equivalent combination of education and experience.
Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints; Ability to write speeches and articles using original or innovative techniques or style; Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Master's Degree in Library Science from an American Library Association accredited university or enrollment in such a program with impending graduation.
Five years library experience, at least 3 of which must have been beyond that of entry level.
Knowledge of library technology including basic knowledge of integrated library systems, online research tools, streaming and downloadable library products, knowledge of common public software such as current Microsoft products, thorough knowledge of all types library materials, knowledge of federal, state, and local laws, rules, regulations and policies related to public library administration.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Experience with adult collection development and Spanish/English language skills.
SOFTWARE SKILLS REQUIRED
Intermediate: Database, Other, Word Processing/Typing
Basic: Alphanumeric Data Entry, Presentation/PowerPoint
INITIATIVE AND INGENUITY
Under general direction, working from policies and general directives. Rarely refers specific cases to supervisor unless clarification or interpretation of the organization's policy is required.
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the organization and delegation of work operations for a group of employees engaged in widely diversified activities.
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of large organizational component and the organization's clientele.
Very close mental demand. Operations requiring very close and continuous attention for control of operations which require a high degree of coordination or immediate response. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved.
ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately directed. Activities covered by wide-ranging policies and courses of action, and generally directed as to execution and review. High order of analytical, interpretative, and/or constructive thinking in varied situations.
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Supervises a large group (16-25) of employees who are engaged in diversified activities.
Supervises the following departments: Adult Services, circulation,
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Occasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $5,000 to $150,000.
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.
FREEDOM TO ACT
Moderately directed. Freedom to act is given by upper level management guided by general policies and objectives that are reviewed by top management.
ANNUAL MONETARY IMPACT
The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower.
Small. Job creates a monetary impact for the organization from $100,000 to $1mm.
IMPACT ON END RESULTS
Moderate impact. Job has a definite impact on the organization's end results. Participates with others in taking action for a department and/or total organization.
Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.
Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs, plus frequent contact with senior level internal officials.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Occasional use of highly complex machines and equipment; specialized or advanced software programs.
Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
High diversity, low physical. Work activities which allow for considerable amount of diversity as an incumbent performs a variety of tasks. Such tasks might be performed from a given work area, or the individual may move about physically in performing a variety of duties.
While performing the functions of this job, the employee is regularly required to walk, sit, talk or hear; frequently required to stand; and occasionally required to use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; and color vision.
This position requires a broad knowledge of the Library field and must have excellent customer service skills and experience.