Senior Building Engineer

Multi-Family Management Company - Brooklyn, NY

Full-timeEstimated: $74,000 - $99,000 a year
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EducationSkillsBenefits

This property management company provides multi-family property management and construction management services for various clients throughout the United States. Using a combination of sophisticated tools and expert industry knowledge, our primary objective is to maximize property values. As a full-service organization, the Company offers integrated property, facility and asset management services. We are seeking a Senior Building Engineer for a new luxury multi-family community in Brooklyn, New York.

The Company offers a competitive salary and benefits package, including medical and dental benefits, paid vacation and holidays, employer-paid group life insurance and short-term/long-term disability, and an employer-matched 401(k) program. The Company is an Equal Opportunity Employer.

JOB SUMMARY

The Senior Building Engineer reports to the Property Manager. This is a supervisory position with the authority, responsibility, and accountability to plan, implement, and monitor maintenance operations and related safe practices. The Senior Building Engineer exercises initiative and independent judgment to effectively perform the essential functions of the position.

The Senior Building Engineer is responsible for ensuring that the physical aspects of the Community meet the Company’s established standards for safety, appearance, and operation within the budgeted financial goals. This requires solid skills in commercial and residential maintenance, organization, and leadership.

The Senior Building Engineer is responsible for complying with the Company’s and the Community’s operating and safety policies and procedures and adhering to Federal, State and Local laws pertaining to the operation of the Community. Knowledge of and adherence to pertinent laws and policies are a requirement of this position.

The Senior Building Engineer is to anticipate, identify and correct all problems involving the property’s maintenance and to implement procedures that will prevent such problems. The Senior Building Engineer is to demonstrate ongoing commitment to customer service and positive resident relations.

RESPONSIBILITIES

Duties may include, but are not limited to:

Routine Maintenance:

  • Diagnose and perform minor or routine maintenance or repairs in a timely and appropriate manner for such things as:
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances
  • Water irrigation systems
  • Stairs, gates, fences, patios, railings
  • Tile, carpet, flooring
  • Roofing, gutters, fasteners
  • Interior/exterior light fixtures, ballasts, and bulbs
  • Fireplaces, ceiling fans
  • Gas fixtures and appliances (where applicable)
  • Shutters, doors, cabinets, windows
  • Boiler, gas and electric
  • Door locks, P. O. boxes and locks
  • Security systems (where applicable)
  • Ceiling leaks
  • Walls
  • Pool areas, tile, hot tub/spa, pool furniture
  • Coordinate maintenance objectives with the Property Manager daily
  • Perform HVAC trouble calls and complete HVAC repairs and replacements, as may be needed, according to applicable codes and laws
  • Perform building and common area upkeep daily in accordance with company standards; assist in keeping grounds, hallways, breezeways, office, bathrooms, vacant apartments, model apartments, shops, and storage areas neat and free of litter
  • Transfer heavy appliances and equipment from storage areas to apartments (or vice versa) as circumstances warrant
  • Assist in moving abandoned furniture, appliances, etc., to dumpster when necessary

Make Readies:

  • Inspect vacated apartments and complete make-ready checklist, inform Property Manager of needed services and repairs
  • Coordinate status of make readies with leasing staff
  • Ensure vacant units are “trashed-out” within 24 hours of move-out
  • Ensure that all make-ready repairs and services are completed to company standards and on schedule; 5-7 day turns
  • Ensure an adequate number of make ready units are available (40% at all times)
  • Re-inspect vacant apartments after make-readies have been completed to determine quality of work performed

Inventory/Purchasing/Budgeting:

  • Follow purchasing policies and procedures and ensure that maintenance purchases are made in a manner to ensure quality, price competitiveness, and timely deliveries
  • Maintain an effective inventory system so parts are available when needed without excess (ensure proper tracking, storage, access control, organization, anticipation of needs and seasonal impacts, budget consideration)
  • Maintain shop appearance and organization to standards to facilitate quick assessment of supply inventory
  • Clean and store tools and equipment properly at the completion of the task and/or workday
  • Ensure vacant units’ water, electric and/or gas costs are kept to minimum and in line with budget; practice energy conservation
  • Maintain proper procedures to ensure warranty compliance
  • Manage contracts with outside service providers for maintenance and operational services, including preparation of appropriate specifications, materials, procedures, workmanship, and cost control
  • Assist with securing bids and preparing maintenance, capital, and operating budgets as needed
  • Assist with capital projects as needed
  • Assist with energy management, efficiency guidelines, energy audits, and benchmarking

Resident Service:

  • Promote good public relations with residents, co-workers, and company staff through great “people” attitude and actions to build trust
  • Respond to maintenance requests and complete properly on a timely basis (typically within 24 hours)
  • Follow up and properly communicate on completed service requests to ensure satisfaction
  • Follow up on incomplete service requests and properly communicate the status
  • Never confront supervisor or other employees in front of residents
  • Accurately document service requests for work performed (including parts) and communicate to the Property Manager by the end of the day
  • Schedule maintenance personnel in conjunction with Property Manager so staff is available for emergency purposes, 24 hours a day, seven days a week

Preventive Maintenance:

  • Create an effective preventive maintenance plan/schedule and follow it
  • Proactively manage the maintenance, repair, and enhancement of all physical assets, resulting in clean, safe, well maintained property, equipment, systems, and tools
  • Conduct regular property inspections and implement appropriate and timely correction of problems identified

Safety:

  • Learn and comply with all pertinent safety laws and regulations as well as company rules
  • Ensure that the property has and properly maintains and stores appropriate safety equipment and clothing, is trained on its use, and uses it properly as tasks dictate
  • Stay alert to the condition of the physical property and areas of risk throughout the community and correct unsafe conditions and practices in a timely manner
  • Report lease violations and unsafe conditions/practices outside your control to the Property Manager
  • Instill a culture of safety and drive accountability relative to safety
  • Be familiar with all safety features of equipment, machinery, tools, and materials required for job responsibilities and follow directions for safe use
  • If unsure of how to perform a job safely, ask the supervisor and follow directions
  • Evaluate and monitor HAZCOM, O&M plans, Lockout/Tagout, Emergency Action Plan, Red Binder, Emergency Contact List, safety equipment and clothing, and other safety plans, policies, procedures, systems, and processes for effectiveness and compliance
  • Oversee the property’s HAZCOM compliance, including but not limited to identifying hazards, conducting regularly scheduled safety meetings with entire staff, ensuring Safety Data Sheets are current and readily accessible, proper documentation, retaining records, training, and complying with labeling and storage requirements
  • Train and develop all maintenance personnel regarding safety - instill a “safety first” attitude, not only with service technicians, but with all staff
  • Instruct staff on proper use and guidelines for wearing safety items
  • Perform work area clean-up and safety related duties
  • Ensure that access is properly controlled, such as storage meter areas remaining locked when not in use, vacant units locked, pool gates properly secured, access gates operate properly, etc.
  • Represent the property as needed in meeting with regulatory agencies, auditors, and inspectors

Supervision:

  • Hire, train, evaluate, motivate, schedule, and supervise all maintenance personnel
  • Assign daily work duties to maintenance associates
  • Foster an environment that promotes personal development for maintenance staff and strong teamwork
  • Ensure that maintenance associates have adequate training, resources, and support

General:

  • Maximize current technology to ensure the most advantageous and fiscally responsible operation of the property
  • Stay abreast of new and improved methods of maintenance management and safety and useful advances in technology
  • Maintain accurate records regarding preventive maintenance, service requests (received and completed), maintenance expenditures, apartment make-ready status, work-in-progress, equipment use, safety training, etc.
  • Maintain an organized shop/office and operate in an organized manner conducive to efficiency
  • Perform effective emergency maintenance (after hours) as required
  • Identify all utility meter cut-offs, apartment and fixture cut-offs, and sewer cleanouts and make sure staff know where to locate prepared maps indicating same
  • Demonstrate leadership skills (e.g., good communication, proper delegation, trustworthiness, accountability, dependability, team building, and good coaching/mentoring/training)
  • Provide resident training as required
  • Work with contractors as needed
  • Assist with capital projects as needed
  • Maintain proper confidentiality, such as financial and private human resources information
  • Conduct all business in accordance with company policies and procedures, codes, and local, state, and federal laws (e.g., OSHA, ADA, Fair Housing, EPA)
  • Perform any additional duties assigned by Property Manager or Regional Property Manager

OTHER REQUIREMENTS

  • Possess good physical condition and extensive mobility
  • Ability to perform the physical functions of the position, which may include, but are not limited to the ability to walk the property, including multiple flights of stairs
  • Ability to lift a minimum of 100 pounds for installation and removal of appliances and to lift and carry supplies, equipment, parts, ladders, and other items that may require lifting/carrying
  • Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repair and/or inspection
  • Tolerance to hot and cold weather and other weather conditions, as may be necessary
  • Ability to complete physical inspections, deliver resident communications, complete service requests, meet make ready needs, perform preventive and routine maintenance
  • Ability to effectively communicate with residents, staff, supervisors and vendors

Behavior Traits, Attitudes and Skills:

  • Strong commitment to Company goals and values
  • Role model for other team members as a self-starter, self-motivator, leader, trainer, organizer, and planner
  • Reliable professional with a positive attitude who can work well independently as well as part of a team
  • Comprehend and accurately interpret instructions
  • Demonstrated ability to adapt to change
  • Ethical leader
  • Competent in technical skills in all areas of property maintenance with dedication to continual improvement and ongoing learning
  • Committed to the success of each team member and works productively with others
  • Service oriented with a high focus on top-notch customer service
  • Proficient in expense control and workforce effectiveness and proficiency
  • Prioritizes effectively with proper attention to detail and thoroughness
  • Working knowledge of various codes, Fair Housing, ADA, OSHA, EPA, and other pertinent laws and regulations
  • Working knowledge of Yardi, MS Office, and other software as needed for maintenance duties

Education/Certifications:

  • High school graduate or GED required, technical school preferred but not required
  • Minimum of five years of experience in property maintenance – must have strong skills in commercial and residential repairs and service
  • Three years of supervisory experience required
  • Bilingual preferred
  • Certified Apartment Maintenance Technician (CAMT) strongly preferred
  • EPA Certification I and II or Universal required, 410A desired
  • Certified Pool Operator strongly preferred
  • OSHA 10- or 30-Hour Certification strongly preferred
  • Valid driver’s license
  • Background investigation and pre-employment drug test required

Job Type: Full-time

Experience:

  • supervisory: 3 years (Preferred)
  • multi-family property maintenance: 5 years (Required)

Education:

  • High school or equivalent (Required)

License:

  • CAMT, EPA I and II or Universal (Preferred)

Language:

  • English and Spanish (Preferred)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Pay Frequency:

  • Bi weekly or Twice monthly

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Innovative -- innovative and risk-taking
  • Aggressive -- competitive and growth-oriented
  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.indeed.com/fair-chance)
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
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