Research Medical Assistant

Banner Health - Sun City, AZ (30+ days ago)3.8


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Health care is changing, and it’s our goal to create a new model to answer America's health care challenges today and in the future. Our passionate and talented teams will be the change on the health care landscape in our communities – big and small. If taking access and delivery from complex to easy, from costly to affordable and from unpredictable to reliable sounds interesting to you, we want to hear from you.

Join the Cleo Roberts Clinic under Banner Health Research. The Cleo Roberts Clinic makes available ongoing studies and investigational medications in the field of Alzheimer’s Disease and Parkinson’s Disease. This is a growing clinic that resides within a dynamic research environment.

As a Medical Assistant, you will have the opportunity to work in both the front office and back office of the Cleo Roberts Clinic. While working in the front office you will check patients in, collect co-pays, do insurance verification, etc. In the back office, you will support a part-time physician by rooming patients, taking vitals, making appointment reminder phone calls, etc. If growth within a research institute is important to you, you will also have the ability to shadow others in the different areas of the institute.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

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About Banner Research
Banner Research is at the leading edge in a new era of scientific discovery and innovation. Our basic and clinical research faculty turns ground-breaking research findings into new identification, treatment and prevention methods for diseases such as Alzheimer's, Parkinson's, Cardiovascular disease, Cancer and Orthopedics. We have an international reputation for our work and we provide outstanding access for patients to clinical trials. Our commitment to excellence allow us to make a difference in people's lives every day.

About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

Essential Functions

Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

Assists providers with exams and minor in-office procedures which could include taking patients blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKGs. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).

Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program. Completion of an approved medical assistant training program as defined by state regulations.

Medical Assistant Certification is required. If certification is not in hand at the time of hire, individuals will have 6 months from the date of hire to obtain certification. If not eligible for MA certification at the time of hire, must complete CEUs for ABR-OE, which meets CMS requirements for Meaningful Use. All direct patient care personnel are required to demonstrate competent performance of cardiopulmonary resuscitation (BLS) techniques for adults, children and infants according to the standards of a nationally recognized, standardized, credentialed healthcare provider course every other year.

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Preferred Qualifications

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.