The Field Service Technician II is responsible for the installation, set-up, repair, and routine maintenance of all packaging equipment at customer facilities and clientwarehouse/demo rooms.
Responsibilities
Set up, install/assemble, test, adjust, and disassemble all packaging equipment.
Repair packaging equipment. Diagnose problem, determine extent of repair, estimate labor time, and complete repair. Requisition or make up repair parts as necessary.
Perform routine maintenance on all equipment.
Assist with moving packaging equipment.
Assist and train other client Service Technicians and customer personnel.
Assist sales reps in equipment sales.
Assist and improve customer satisfaction through promoting company services and products within company guidelines.
Operate machine tools when necessary in repairing or installing equipment.
Follow all safety rules and keep work area clean.
Safely drive to and from local customers in company-owned vehicle.
Attend vendor training/schools. Out of town travel may be necessary.
Travel to remote customer locations when necessary.
Perform minor repairs on client office and facility equipment.
Requirements
High School Diploma required
Minimum five years of experience in equipment maintenance, HVAC, military electrical or mechanical, or electromechanical experience.
Microsoft Office with emphasis on Outlook, Word and Excel. PLC programming knowledge is also preferred.
Valid and current state driver’s license is required
Travel requirement for this position is up to 25% overnight, otherwise local client coverage
Benefits
Company Truck!
Build Wealth: Employee Stock Ownership Plan (ESOP) - Together, We Own It!
Opportunity for Career Growth and Promotion: FST I, FST II, FST III, FST Lead, FST Master Technician
Ongoing Equipment Technical Training and Certification
Company provided iPad, Laptop and monthly mobile phone stipend
Comprehensive Employee Benefits: Explore client Benefits
Completive hourly rate plus annual bonus plan
Generous Paid Time off: Vacation, Personal, Sick and Floating Holidays along with company holidays
401K plan plus matching
The hourly rate targeted for this position is $30 - $37/hour and is bonus eligible.
This position is a remote position with daily travel to client Packaging Customers. The Travel requirement for this position is up to 25% overnight, otherwise local client coverage.
Job Type: Full-time
Pay: $30.00 - $37.00 per hour
Application Question(s):
Experience:
- Field Service Technician II: 4 years (Required)
- packaging equipment: 4 years (Required)
- Mechanical and Electrical Aptitude: 4 years (Required)
- Shrink Film: 4 years (Required)
Work Location: Remote
