Products and Technology
Principal Network Architect You will be someone who is not only a technology visionary but can establish a team and through that group enable the creation of architecture design packages centered around infrastructure automation, IaaS, and PaaS. Review and approve engineering design packages, ensure proper oversight for quality assurance of engineering artifacts (IDLC/DOD). Guide engineering staff throughout the build phase, reinforce alignment to architectural standards/principles for sustainability, service resiliency, and global security/compliance specific guidelines, and has the demonstrated ability to understand complex systems environments to minimize technical exposure and risk during project delivery to production. Required Skills: - Develop and publish standards for network architecture to include backbone, data center, edge and customer projects. - Research emerging technologies and equipment; develop technical specification for new products and services. - Responsible for developing and conducting Proof of Concept testing of hardware, software (network OS) and services. - Resolve architecture issues and provide improved design methodologies. - Responsible for taking a product from concept to operation both regarding network topology and supporting systems. - Be a leader with vision in the global network backbone, data center and edge architecture space, leading efforts to define, advocate, select, and ultimately deliver the Salesforce next-generation network architectures, partnering closely with your counterpart architects to provide a comprehensive view of the global Salesforce network. - Work closely with multi-functional architecture primaries across multiple disciplines to gather and define network requirements to which network architectures will be required to meet. - Deliver network architecture documentation, standards documentation, and all typical design and architecture documentation of all new architecture and design decisions for consumption by engineering, implementation, and operations teams. - Perform proof of concept and pilot implementation for all next-generation hardware/software platforms. - Provide input into long-range networking requirements and operational guidelines, with a focus on meeting demands of a rapidly growing and scaling global service, with experience delivering network orchestration and automation and also continuing to improve the performance and reliability of the network and the overall service. - Provide critical ownership and leadership for infrastructure tooling, orchestration, and automation for all customer-facing Salesforce production data center networks. - Work in close collaboration with Salesforce R&D developers on next generation features and their impact on the network. - Formulating and implementing standards related to network hardware concerning monitoring and management. - Some travel may be required Education: - BS/MS Degree in Computer Science. Advanced degree is a plus Required Skills: - 10+ years direct experience required in the management and administration of network infrastructure - routers, switches, load balancers, SSL acceleration technology, etc. - in a high-availability / e-commerce infrastructure on a 24x7x365 basis with at least 5+ years of experience in global, production-scale infrastructure delivering multiple 9s of availability over an infrastructure comprised of 10s or 100s of thousands of servers consuming 10s or 100s of gigabits of data per second. - 10+ years experience with network protocols for routing and access, including but not limited to BGP, IS-IS, MPLS, LDP, RSVP, QoS/CoS, OSPF, IPv6, Traffic Engineering, 802.3ag and layer 2 protocols (Spanning Tree, RPVST/VSTP, LACP, LISP and 802.1q) - 10+ years experience with developing highly flexible multi-site, high availability and disaster recovery network architectures in carrier-class environments. be familiar with test and traffic generation equipment (Spirent, IXIA, etc.) - You should be familiar with test and traffic generation equipment (Spirent, IXIA, etc.) - Have in-depth knowledge of Domain Name Service policies and Address Management - Have been able to diagnose and resolve routing issues, congestion problems, and hardware and software failures. - Understanding of peering policies vs. transit policies and the ability to develop global transport, peering, and transit policies using multiple TE and network management techniques - Understanding the current state of the Internet’s network significant players and quality between vendors - You should be detailed oriented and highly motivational and the ability to work in a collaborative environment. - Dark and lit fiber transport with short, long, and extended reach optics - Understanding of transport technologies (e.g., CWDM/DWDM) and vendors, 10/40/100Gig Ethernet, and all other Ethernet-based solutions, and OC-x lit solutions - Strongly versed in a variety of hardware and software manufacturers, and a high degree of comfort and experience in mixed vendor environments, e.g. Cisco, Juniper, as well as developing and deploying solutions on open source technology. - Strong familiarity with the state of network technology, and versed in virtualization, SDN, and similar constructs. - Strong functional knowledge of TCP/IP required. - Validated expertise and ability developing next-generation infrastructure, including requirements specification, vendor evaluation, and selection, data-driven POCs, load testing, automated test suites, vendor interoperability, pilot deployments, and iterative design. - Deep understanding of security concepts and putting those ideas into practice in a network environment. Firewall, IDS, DDoS, etc. experience strongly preferred. - You should have strong knowledge of one of the following programming languages: Perl, Python, shell scripting, Ruby. - Excellent written and oral communication skill with experience presenting highly conceptual designs to executives, mid-level management, fellow architects, and peer engineers. - Experience forecasting, budgeting, and cost modeling to meet business, financial, and technical requirements in a coherent package. Desired skills: - Experience with multi-site routing, peering, and disaster recovery network architectures. - Technical certification such as CCIE or JNCIE is desirable but not required - Experience with any of the following is highly desirable: UNIX systems (RH, Linux, CentOS), programming and scripting (Python, Chef, Puppet, Ansible, JAVA, etc...) - Experience with various switching and optical transmission systems (Ciena, Infinera, ADVA, Cisco, Boracade, F10, Juniper, Arista) is desirable but not required - Experience with asynchronous/threaded/multi-processing design patterns such as worker pools, pipes, queues, locking. - Contributing member to common industry forums and standards bodies, e.g., IETF, IEEE, NANOG, ARIN, RIPE, APNIC Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Companies” seven years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.