United States-NY-New York | Full-time | Investment Banking and Capital Markets | Job ID 115346
Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a streamlined global organization, we are set for growth. We partner across businesses, divisions and regions to create innovative solutions to meet the needs of our clients—and to help our employees grow. It is a high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let's shape the future of Credit Suisse together.
Gatekeeping, calendar and correspondence management – Must maintain principal’s schedules; coordinate email and calendar as directed; manage conference/meeting/event coordination; etc. Must be comfortable liaising with group heads and other high-profile individuals. Must be proactive in helping to manage her/his schedule (e.g., not afraid to interrupt a meeting if she/he needs to be somewhere). Must be comfortable with extensive client interaction.
Travel arranging – Must arrange and facilitate extensive domestic, international, and multi-destination travel including flights, hotels, and cars in accordance with IBD policy, expense guidelines. Must understand principal’s preferences and be able to proactively address them.
Expense management – Extensive preparation and tracking of all expense reports and reimbursements; understand and comply with all policies, guidelines, and procedures for expense processing; complete monthly reconciliations of principal’s Amex statements.
Phone coverage – Must work with coverage team to cover all incoming calls quickly and effectively; understand and use firm’s web and audio conferencing resources; understand client base and working group list in order to field calls and address issues effectively and expeditiously.
Coverage Group – Strong collaboration with coverage partners is required. Must discuss and coordinate time away from the office with your coverage partners to ensure that there is strong banker coverage at all times. This is critical especially as it relates to sick days, vacation days, early departure, late arrivals, lunch, general stepping away and any change to the schedule that may have an impact on the coverage group and banker coverage.
Absences – Must communicate sick days, vacation days, early departure, late arrivals and any change to your schedule to CAO team and Group Operations Generalist.
Word processing and document/presentation creation – Be comfortable with word processing, presentation, and IBD-specific customizations in MS Office (i.e., PitchSuite) to create and edit documents, enter data, and create correspondence.
Banking tools and research – Be comfortable with generating research reports and pull company and client information using proprietary tools, Library, online tools, Spider, etc.
General administrative support – Must open, sort, prioritize, and distribute incoming correspondence; track principal’s attendance; file and retrieve documents, records, and reports in accordance with IBD and firm policy; perform general administrative errands; liaise with IBD Office Administration team to assist in maintaining supply and toner stock; manage mailings; etc.
Must be patient, calm, clear-thinking, poised, professional, and energetic
Must be proficient in PC environment, particularly MS Office applications
Must have superb organizational skills and attention to detail
Must possess strong written and oral communication skills; polite and pleasant yet direct
Must possess strong time management skills, ability to multi-task and prioritize in a demanding, fast-paced environment
Must possess strong interpersonal, teamwork, and customer service skills – must have a polite and professional demeanor and phone manner and be comfortable liaising with very senior-level people
Must possess strong problem-solving skills – must be discreet, proactive, resourceful, flexible, and creative
Prior experience in the finance industry is strongly preferred
Prior experience working for senior-level officers
Hours – 9:00 a.m. to 5:00 p.m., plus overtime based on business need.