Office Manager

EyeCare Associates - Birmingham, AL (30+ days ago)3.6


An Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

Essential Responsibilities

Execute day to day operations of the office by ensuring the following is completed:

Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software

Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas

Lead the office by guiding them to success through focused support and coaching

Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office

Collaborate with District Manager and HR on employee relations and recruitment needs

Collaborate with other Office Managers and District Manager to develop creative approaches to areas of improvement

Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions

Actively train employees on how to provide a world-class patient experience

Act as the liaison between employees and the District Manager and Corporate

Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way

Ensure the office and employees are always compliant with HIPAA

Other duties as assigned by District Manager

Other Skills and Abilities

Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable

Ability to work weekends when applicable

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work over 40 hours to meet the needs of the business

Ability to interact with all levels of employees in a courteous, professional manner at all times

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Education and/or Experience

Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred .

Minimum of 2 years of optical management or industry-related experience.