Temporary Customer Service Representative Customer Service

Fun.com - North Mankato, MN

Full-time | Temporary
Are you looking for a fast-paced job that requires no previous experience, offers flexible scheduling, a relaxed dress code and a fun atmosphere full of friendly people? Look no further! Get ready to join the Fun.com family!

Located at 2080 Lookout Drive in North Mankato, we have established ourselves as one of the largest online Halloween costume companies in the world and therefore need a ton of help this fall! In fact, we’re looking at hiring over 500 people in our Customer Service department alone!

Our Customer Service department is looking for tons of great seasonal employees to be the customer-facing part of our company! We are looking for people who are helpful, open, caring and like to be on the phone talking with customers. We hope that you are the right person for the position!

Our seasonal positions for brand new employees start in August and go through the end of October! Plus, a few lucky people will be able to stick with Fun.com through our winter holiday rush and maybe even have an opportunity for a permanent spot on the Fun.com team!

Apply online today at http://www.fun.com/apply

[Online application includes all applicable interview questions, so please allow ample time to complete it.]

Essential Duties and Responsibilities
Assist customers with placing orders
Answer customer questions regarding shipping, sizing, order status, and product availability
Assist customers in returning and exchanging merchandise
Order related Issue resolution
Place a limited number of outbound calls to assist customers
Help to increase company sales through complete and friendly communication with our customers.
Monitor orders for inaccurate information to help ensure customer satisfaction like duplicate orders and fraudulent orders.
Periodically clean and maintain the customer service center
Other duties as assigned
Requirements and Skill Sets
Typing Speed of 25+ wpm
The ability to efficiently navigate through a web-based computer environment
The ability to effectively communicate with customers and staff
A positive, outgoing personality
Wage - $10.00 / hr