Housekeeping Aide

Hilton Garden Inn Hotel - Oconomowoc, WI3.8

Full-time

General Purpose: Maintain a clean, sanitary, comfortable and tidy environment for the hotel

Potential for upgrade to higher position if candidate is experienced with at least a full year of experience. Must have steady jobs in the past.

Hotel Laundry Attendant

  • sort, wash, load and unload laundry
  • sort, fold and put away clean laundry
  • operate mechanized cleaning equipment
  • maintain all cleaning equipment and materials in a safe and sanitary working condition
  • sweep, scrub, mop and polish floors
  • monitor and report necessary domestic repairs and replacements
  • ensure confidentiality and security of guest rooms
  • follow all company safety and security procedures
  • report any maintenance issues or safety hazards
  • observe and report damage of hotel property

Hotel Housekeeper

  • clean guest rooms
  • dust and polish furniture and fittings
  • empty and clean trash containers
  • dispose of trash in a sanitary manner
  • clean sinks, mirrors, tubs, toilets and showers
  • wipe down glass surfaces
  • make up beds and change dirty linens with clean items
  • tidy up rooms
  • restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, etc
  • inspect and turn mattresses regularly
  • monitor guest laundry bags
  • replace laundry bags and slips
  • check all appliances in rooms are in working order
  • realign furniture and amenities according to prescribed layout
  • wash windows as scheduled
  • clean metal fixtures and fittings
  • store all dirty laundry in line with company policy
  • organize work schedule from the room status list, arrivals and departures
  • distribute linen, towels and room supplies using wheeled carts or by hand
  • respond to guest queries and requests
  • respond to calls for housekeeping problems such as spills, broken glasses
  • deliver any requested housekeeping items to guest rooms
  • organize and restock cart at the end of the shift
  • ensure confidentiality and security of guest rooms
  • follow all company safety and security procedures
  • report any maintenance issues or safety hazards
  • observe and report damage of hotel property
  • monitor and report necessary domestic repairs and replacements

Knowledge and Experience

  • high school diploma or equivalent preferred
  • knowledge of cleaning and sanitation products, techniques and methods
  • knowledge of cleaning sensitive materials
  • working knowledge of operating cleaning equipment
  • physical stamina and mobility including ability to reach, kneel and bend
  • ability to lift, push and pull required load (usually about 30lbs)
  • Housekeeping/cleaning experience recommended

Key Competencies

  • attention to detail
  • customer focus
  • reliability
  • listening skills
  • adaptability
  • planning and organizing
  • team work
  • integrity
  • honesty
  • high energy levels

Job Types: Full-time, Part-time

Salary: $9.00 /hour

Experience:

  • Cleaning: 1 year (Preferred)
  • Steady Job: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)