Technical Support & Marketing Analyst

New Global Marketing - Drums, PA4.5


Technical Support & Marketing Analyst

Best Cigar Prices (2017 Small Business of the Year award winner)

Best Cigar Prices, a fast-growing e-commerce business located in Drums, PA is looking for the right person to fit a unique key position in our clean, modern, and professional environment.

We are seeking a positive, motivated and most importantly reliable individual to fill a key role in our company, full-time Technical Support & Marketing Analyst. The individual in this position can put his or her technical and analytical skills to good use, while also expanding them! All job training is provided on site.

Typical duties include some or all of the below, depending on your skill set and interest:

  • Analyzing web traffic, including sessions, bounces, conversion rates, SEO performance, and many other metrics
  • Setting up and troubleshooting computers, phones, printers, and networking equipment.
  • Managing backend user accounts, as well as Windows domain accounts.
  • Supplying and analyzing data used with direct and email marketing campaigns
  •  Performing quality control on our website, finding and reporting bugs, giving suggestions for improvement, etc
  •  Working as a team member & assisting any department in need


  • Experience with IT issue management and resolution in a business environment a plus
  • Must have experience with Microsoft Excel with respect to data manipulation, analysis, and reporting
  • Ability to multitask in a fast-paced environment
  • Ability to learn skills and procedures quickly
  • Ability to think independently and give innovative suggestions

PLEASE NOTE - No prior cigar experience necessary

The ideal candidate will be Guided by positivity, Ready to innovate and adapt, provide Outstanding service, and Work together as a member of our team to reach our common goals and GROW.

Why work for us?

· Comprehensive insurance benefits including health, vision, dental, and more…

· 401K plan with competitive employer match

· Paid time off

· Employee discounts

· Opportunity to work with some of the most talented people in the industry

· Other perks include company-sponsored lunches and cookouts, periodic awards ceremonies, Verizon phone discounts, Free WIFI, & more!

Job Type: On-site, Full-time

Job Type: Full-time


  • Technical Support: 1 year (Preferred)
  • Excel: 1 year (Preferred)


  • Associate (Preferred)