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Customer Service – Call Center $16.35/Hour - Up to $18.35 in 6 months
An additional $3.00/hour shift differential is earned if placed on a Noon-9pm Monday through Thursday, 8am-5pm Friday shift
Looking to build-on or start your career with a financial industry leader? This is an opportunity, when excelled at, has proven to lead into various career paths throughout the organization. Looking to continue your education? You will also be rewarded for successfully completing college level credits towards a college degree with the assistance of a $12,000/year tuition reimbursement program.
MOHELA (Missouri Higher Education Loan Authority), a nationally-recognized leader in student loan servicing, is currently seeking results oriented and individuals to work in a highly professional and fast-paced environment as Student Loan Counselors at our Columbia, MO Servicing Center. Student Loan Counselors receive inbound calls and make outbound calls to delinquent loan borrowers while providing the highest customer service experience and are trained to resolve customer inquiries, take loan payments and provide repayment options to student loan borrowers regarding their student loan debt.
Starting salary is $16.35/hour. The opportunity to earn up to $18.35/hour within 6 months may be achieved through an additional performance pay differential. An additional $3.00/hour shift differential is earned if placed on a Noon-9pm Monday through Thursday, 8am-5pm Friday shift
New Hires will be well-trained to understand federal policies and regulations while learning how to offer a personalized interaction to meet the unique needs of each student loan borrower serviced.
Hours After Training:
MOHELA Offers Excellent Employee Benefits:
To build a diverse workforce, MOHELA encourages applications from individuals with disabilities, minorities and veterans. We are an EEO/AA Employer. We do not discriminate in hiring on the basis of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by phone at 636-733-3700 ext 3571 (TDD: Dial 711) and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
Job Type: Full-time
Salary: $34,000.00 to $38,000.00 /year
Communication method(s) used: