Maintenance and Security Attendant

Holbrook Life - Grayson, GA5.0

Full-time
The Company

About Dogwood Forest, served by Holbrook Life

Our Purpose: To inspire living life to the fullest. Dogwood Forest communities are assisted living and memory care communities located in Acworth, Dunwoody and Grayson, Georgia. Dogwood Forest communities have been developed from the ground up using the latest scientific research, best practices in service and living, and technology in residential design. We believe that a better environment leads to better living – for our residents and associates. The amenities and programs offered are comparable to those in a five-star resort and the level of hospitality services we provide stands to redefine our industry. All aspects of our communities’ architecture, our focus on hospitality, and our amenities and programs work together to create an environment where, together, we embark on a new adventure every day.

The Position

The Maintenance and Security Attendant has a dual role and is responsible for both loss prevention (security) and maintenance duties. Responsibilities include performing routine property and equipment repairs and preventative maintenance, monitoring utilities and assisting in ensuring the safety of guests and associates. The Maintenance and Security Attendant is also responsible for the security of the community and property to simultaneously ensure outstanding guest service and financial profitability, in compliance with all company standards and all federal, state and local laws. He or she will monitor and patrol assigned areas to provide a safe environment for residents, guests and employees and to minimize opportunities for loss or damage, and acts deter any agent or element from jeopardizing persons or property in or around the community.

Key responsibilities include:
Respond in a courteous and timely manner to all guests' questions, complaints or requests.
Complete assigned work orders in a timely manner and within specifications; record and report completed repairs and items that require further attention.
Perform maintenance and repair work on the interior and exterior of building, in residence units, on laundry and kitchen/refrigeration appliances/equipment, electrical and plumbing systems, heating/air conditioning (HVAC) ventilation, water treatment systems, swimming pools, etc.
Conduct preventative maintenance inspections by checking working condition of equipment; report all deficiencies immediately to supervisor to be rectified.
Ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.
Maintain an adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift.
Patrol the interior and the perimeter of the community and the property to observe and identify potential safety risks, security risks and undesirable conditions.
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
Check alarm systems, security cameras, safety and fire equipment systems and closely monitor security of building doors, service areas and delivery areas.
Challenge suspicious persons on property in accordance with departmental procedures.
Conduct investigations into theft or lost items, noise complaints and other resident/guest complaints; complete documented reports to management in accordance with departmental procedures.
Assist in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.

The Location

Grayson, GA

Grayson is a vibrant “live, work and play” community in Gwinnett County. This suburb of Atlanta is one of the best places to live in Georgia and has been given an “A” grade by Niche.com. In addition to its highly rated public schools, Grayson offers many beautiful parks, excellent restaurants and shopping, making it a popular destination for both families and young professionals. In addition, the City of Grayson offers many community events throughout the year including festivals, concerts and an annual parade. Close enough to Atlanta for easy big city access, but far enough to experience home-town living!

Why you should apply

We have an AMAZING team and philosophy! We are family – melted souls in a connected cause; We are passionate – driven to instill wonder in others; We are servant-hearted – faithfully serving others beyond self.

In addition to a great culture and a fun, collaborative team environment, we offer:

Excellent growth and advancement opportunities
A beautiful work environment

Comprehensive benefits, including:
Medical, vision, dental and life insurance
401K program
Work/Life benefits, including EAP
Wellness program
Flexible spending accounts
Employee and family discount programs, including associate pricing in our bars and restaurants
Free access to our fitness center
Discounts on spa services
Our proprietary recognition program, InspireLink, where you can trade in points earned for things you want
...and more!
If all this speaks to you, come join us on our Holbrook Journey and be amazing with us!

The successful candidate will…

Be at least 18 years of age.
Have a high school diploma or equivalent.
Have a minimum of one year of work experience and/or training in building engineering, maintenance or security; or equivalent combination of education and experience.
Be able to read, write, speak and understand English.
Be a customer-focused problem-solver.
Be able to think clearly in emergency situations.
Be able to safely and properly use hand and power tools.
Be able to work independently and efficiently, while maintaining a high quality of work.
Treat residents, guests and associates with kindness, dignity and respect.
Be customer-oriented and have a “guest-first” mentality; look for opportunities to go the extra mile to exceed resident expectations.
Possess the ability to interact professionally and collaboratively with associates, residents, family members and guests.
Be committed to quality and detail-oriented.
Have good organization, prioritization and time management skills.
Be a good team player; work well with others.
Be a reliable and hard worker (arrive to work on time, take initiative, be self-motivated, etc.).
Be physically able to do 8-hour shifts of manual work and lift and carry items weighing up to 75 lbs.
Be willing to take and able to pass a drug screen.
Be willing to consent to and able to pass a criminal background check.