The day-to-day*
- Attend BEO meetings and communicate back to the banquet staff.
- Ensure functions are appropriately posted in necessary areas.
- Supervise the handling, storage, and security of catering services equipment.
- Supervise proper set-up for on-site events.
- Supervise clearing and post-function clean-up.
- Maintain constant contact with chefs.
- Ensure the banquet checklist is completed, and appropriate information is communicated to the night auditor.
Supervisory responsibilities:
- Oversee the staff with the help of the department leader on a daily basis.
- Assist in the training of banquet servers and bartenders.
- Respond to guest complaints and special requests.
Needed to be successful in this role:
- Active listening skills: The ability to be fully present in the experience, fully concentrated, and prepared to respond having remembered all that was shared by the guest;
- An uncanny attention to details: No guest detail should be overlooked or taken for granted;
- The ultimate team-player!
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Though prior experience is preferred, it is not necessary.
LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
At each turn, Concord prides itself on five cornerstones: Quality, Integrity, Community, Profitability and #Fun. The associates of Concord believe in a strong culture with focus on Health and Wellness, Sustainability, and Work/Life Balance:
Our Benefits (apply to Full-time Associates ONLY)
- Competitive Pay
- Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
- Group Life Insurance equal to your annual salary
- 401(k) Retirement Program with company contribution – FREE MONEY!
- Discounted hotel room night program (Concord, & Marriott)
- Verizon Wireless discount – save up to 18% off your billing a month with our partnership with Verizon
Concord Hospitality earned the recognition of Great Place to Work® as well as recent acknowledgement of Great Places to Work for millennials, and for women!
Proud to be an EEO employer M/F/D/V and maintain a drug-free work environment.
* Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
Job Type: Part-time
Pay: $9.98 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Banquet: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- West Palm Beach, FL 33401 (Required)
Work Location: In person
