TITLE: Business Services Specialist 1
PROGRAM: Business Services
OPENING DATE: October 25, 2018
CLOSING DATE: Open Until Filled (1st Screening 11/08/2018)
STATUS: Provisional, Part-time (17.5 Hrs/Wk)
WAGE: $15.50 Per Hour
LOCATION: Hood River
THIS POSTION IS SCHEDULED WEEKDAY EVENINGS (5:00 – 7:00) AND ON SATURDAYS, 8:30 – 5:30. PROVISIONAL STATUS POSITIONS DO NOT EXCEED SIX (6) MONTHS IN DURATION; THEY ARE NOT ELIGIBLE FOR MCCFL BENEFITS.
THE CENTER: Mid-Columbia Center for Living (MCCFL) is a recovery-oriented, trauma-informed service provider for persons with serious mental illness, addictions and Intellectual/Developmental disabilities. MCCFL seeks to become consumer-involved, consumer-engaged and consumer-driven. MCCFL furthermore seeks to increase its trauma-sensitive services through participation in the community-wide adaption of The Sanctuary Model over the tri-county (Hood River, Wasco and Sherman) area. The employee must embody principles of recovery, consumer-involvement and trauma-informed care as demonstrated in prior work experience, daily attitude and professional behaviors.
GENERAL STATEMENT OF RESPONSIBILITIES: The Business Service Specialist performs a full range of clerical and administrative work in direct support of agency work flow and clinical staff. This position performs a wide variety of standard office support duties including reception, scheduling, posting payments, word processing and data entry. Specialized clerical duties may be added depending upon location.
TO APPLY: Interested applicants may obtain an application on the employment page at our website, www.mccfl.org, or by contacting the HR office at MCCFL 419 E Seventh Street, #207, The Dalles, OR (541) 296-5452 x8107. A signed, completed application is required; submission of a resume is optional and does not replace the application form. Please return your application to the attention of the MCCFL Human Resources Office at the address noted above. For first consideration, please submit application materials no later than 8:00 a.m. on the date of first screening. MCCFL is an Equal Opportunity / ADA Employer.
Due to the volume of applications received, we regret that we can contact only those applicants who are invited to interview. If you are not contacted for an interview, please know that we are grateful for your interest in employment opportunities at MCCFL!
JOB SPECIFICATIONS: Any qualifying combination of education, licensure and experience that demonstrates the ability to perform the duties of the position is qualifying. This would typically include:
OTHER REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Knowledge of the principles and practices associated with modern clerical support work; knowledge of business English and grammar; knowledge of medical terminology and electronic health record systems; knowledge of basic bookkeeping; strong knowledge of standard office equipment and multi-line telephone systems; general knowledge of symptoms and challenges faced by people with mental illness; general knowledge of community resources available to mental health consumers.
Skill: Strong skill in keyboarding and data entry; strong skill in the use of standard office software, including MS Excel and Word; skill in the use of database software.
Ability: Ability to understand and effectively apply the concepts and practices of a trauma-informed philosophy in performing the work. Ability to work within strong professional ethics and rules of confidentiality to provide effective services. Ability to project a positive, professional image of MCCFL; ability to maintain a strong service orientation; ability to organize and execute work to maintain an effective work flow in the office; ability to discern appropriate responses and alternatives, and apply judgment within established parameters; ability to follow established procedures and work productively under general supervision; ability to work with grace and good humor, sometimes in difficult interpersonal exchanges with clients; ability to work cooperatively with other departments and community partners; ability to communicate effectively, both orally and in writing and within Sanctuary Model guidelines; ability to establish and maintain harmonious work relationships with co-workers at all levels of the organization, consultants, contractors, community partners, and consumers.
BUSINESS SERVICES SPECIALIST 1 ESSENTIAL RESPONSIBILITIES: (The following list represents the essential responsibilities of the position. It does not, however, include all of the duties the position may be assigned.)
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
While performing the essential duties of this job, the employee is regularly required to sit; talk and hear; use hands and fingers and handle or feel; reach with hands and arms; and push and/or pull. The employee is required to stand; and occasionally stoop, kneel or crouch, climb or balance, and lift up to 25 pounds. This positon requires the ability to effectively use a keyboard and mouse, at times for extended periods, as well as the ability to operate standard office equipment. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. This positon may require infrequent local travel, as directed.
Work is performed in an office environment and the noise level is usually moderate, but occasionally may be exposed to loud noise such as raised voice levels and alarms. This position is may be exposed to the everyday risks or discomforts which require normal safety precautions typical of such places as an office (i.e., moving mechanical parts, airborne particles, and electrical shock).
LEADERSHIP RECEIVED: This position works under the supervisory leadership of the Office Manager.
MCCFL IS AN EQUAL OPPORTUNITY EMPLOYER / ADA EMPLOYER
Job Type: Part-time