The Showroom Coordinator position is a full-time position with Nonn’s Flooring at their Waukesha location. The Showroom Coordinator reports directly to the Showroom Manager with the responsibility of providing the highest level of customer service, retail store processes, basic product knowledge and problem-solving skills.
Essential Duties/Responsibilities of Showroom Coordinator:
Ensures customers are treated with respect and exemplary service from start to finish.
Checkout product samples to customers in accordance with company policies and procedures.
Follow company procedures to input basic cash and carry orders.
Handle all customer service issues expeditiously and report problems to the Retail Manager.
Unlock showroom doors for store opening and lock for store closing.
Close store and follow front desk closing procedure at the end of the day as directed.
Order replacement showroom displays as needed.
Update the showroom pricing as directed by the Retail Manager.
Assist in accessorizing showroom displays.
Maintain the “carpet grid” and keep up to date at all time.
Assist the Retail Manager in organizing samples in the showroom to be marketed in an inviting retail environment.
Create an inviting professional atmosphere by keeping the front desk clean and free from clutter.
Follow all Safety rules.
Skill Requirements and Abilities of Showroom Coordinator:
High School Diploma. One year of Customer Service Experience preferred.
Basic reading, writing and math skills.
Strong interpersonal and communication skills.
Ability and willingness to work a flexible schedule when required.
Proficiency in computer spreadsheet programs, e-mail, word programs etc.
The ability to learn the company computer software program.
Great attention to detail and the discipline to follow-up on items as needed.
Ability to work independently with little supervision.
Ability to use current company systems to problem solve, look up orders, take sample deposits, return samples, write up basic orders, check pricing and stock material quantities.
Waukesha, rated one of the top place to live in America
Natural springs first drew visitors to Waukesha, 17 miles west of Milwaukee, but these days there's plenty more good stuff spilling out of the streets of Waukesha. The downtown and residents roam leisurely while the music of local bands fills the air.
The City of Waukesha was rated most liveable city in Wisconsin
Waukesha has a strong sense of community, demonstrated by the Friday Night Live and art crawls.
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Nonn’s Flooring was founded over 30 years ago, and over that time, we’ve become the largest independent retailer of flooring in Wisconsin. Since then, we’ve added counter tops, cabinets and appliances to our selection of products, making us the first stop for Wisconsinites looking to create the home interior of their dreams.
Nonn's Flooring, Inc. is an Equal Employment Opportunity/Affirmative Action Employer