- Benefits Administration
- Microsoft Word
- Customer Service
- Computer Skills
CASA & CASA IN ACTION SYNOPSIS:
CASA’s primary mission is to work with the community to improve the quality of life and fight for equal treatment and full access to resources and opportunities for working-class and immigrant members and their families. CASA works to empower these members to advocate for themselves, makes its programs and activities available to them, and joins with other organizations to advocate for social, political, and economic justice for all working-class communities. CASA has created a separate affiliate, CASA in Action, to expand the tools we have available to serve the immigrant community. CASA in Action is a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. Although CASA and CASA in Action share a common goal of supporting working-class and immigrant members in Maryland and adjacent communities, CASA and CASA in Action are separate organizations. Each is a separate nonprofit corporation with its own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.
For more information, please visit www.weareacasa.org.
CASA’s Education Department spearheads the integration of place-based and people-based strategies to improve Langley Park, MD and other working-class, immigrant communities in Maryland, Virginia, and York, PA. Our goal is to break down traditional silos by advocating for transformational change through partnerships and collaboration internally and externally with other educational and social services partners such as local school districts, community based organizations and community members. The Education Department is a fast paced, team oriented department that addresses a variety of issues ranging from educational advocacy, Adult ESOL, education, place based and two generation programming. Our Adult ESOL program serves over 1,000 students per year in various sites across Montgomery, and Prince George’s Counties and Baltimore City. In addition, we have various programs throughout the year in Langley Park, MD that serve thousands of community members per year.
The Education Department’s Adult ESOL Program uses Popular Education and Traditional Education methodologies to address the educational needs of its adult learners and to provide them with otherwise unavailable educational opportunities.
“Popular Education is a collective and long-term educational process that empowers educator and students to apply a critical eye to the current political, socio-economic, and cultural reality in order to transform it… Popular Education differs radically from mere training or the simple transmission of information. It allows people to develop the critical thinking skills necessary to understand, make commitments, come up with ideas, transform, and be transformed.” – Ranulfo Peloso.
Lessons are focused upon concrete and practical everyday experiences. Students, as adults, come to class with experiences they are encouraged to share and peer teach while performing tasks. Class materials are geared towards student’s life experiences and promote both civic engagement and community empowerment. Daily lessons empower students to make positive social change within their community and connect students to concrete opportunities to join other CASA members in the fight for immigration reform, workers’ rights, universal equality, and social justice.
ESSENTIAL RESPONSIBILITIES OF INTERNSHIP:
The ESOL Program Intern is to be a college student in her/ his sophomore or junior year of college who will work directly with CASA’s ESOL staff to perform a range of duties that ensure high program quality in the areas of administration and outreach.
Record and track program data and student enrollment data on Excel spreadsheets and in Salesforce database, particularly at the start and end of each session
Update outreach materials, student surveys and other program materials
Assist in the maintenance of the ESOL Program’s online library of curriculum materials and instructional resources
Perform administrative duties such as organizing paperwork and office materials and making copies of supplemental and testing materials on a weekly basis
Conduct outreach calls, text messages and emails in Spanish (mostly) and English to potential ESOL students to provide a program overview and information regarding upcoming registrations
Develop a comprehensive list of community serving organizations with the potential to provide referrals to CASA’s ESOL services
Assist the ESOL Coordinators in updating curriculum materials, including conducting online research of multimedia ESOL resources
Participate in outreach events and other CASA community events related to immigration reform and social justice
Potential for other duties to be performed as the occasion and necessity arises
PREFERRED EXPERIENCE/ SKILLS SET:
Bilingual (Spanish and English) required; comfortable speaking on the phone in Spanish
Punctual and able to consistently meet all assignment deadlines
High comfort level with basic computer programs, including Microsoft Word and Excel; willingness to learn other needed computer skills and programs, particularly Salesforce database and Google sheets
Comfortable working both independently and as part of a team
Extremely detail oriented and organized so as to ensure the maintenance of highly accurate student enrollment data
Respectful of all cultures and comfortable working in a multicultural environment; prior volunteer experience with an educational institution, public policy and advocacy organizations/nonprofits and a familiarity with local immigrant and working class communities preferred
Committed to progressive social change and supportive of CASA’s mission
Strong customer service skills; welcoming, outgoing, and patient in interactions with community memberships
BENEFITS OF POSITION
Experience working with one of the state’s largest adult ESOL programs and the opportunity to learn from a programmatic perspective the essential qualities and protocols needed to operate an innovative, non-profit ESOL program
Exposure to Popular Education and adult continuing education curricula
Experience performing administrative tasks essential to non-profit entry level employment including Excel spreadsheets, Google sheets, professional email correspondence, and Salesforce database
Hands-on experience in grassroots community organizing and social justice initiatives.
Opportunity to practice written and spoken Spanish in a professional environment and interacting with native speakers.
Experience working in a nationally recognized nonprofit organization that serves the immigrant community in Maryland
Please submit the following to be considered
A cover letter detailing relevant skills and experience as it relates to the requirements of internship and explaining how the internship will support your long-term professional goals