JOB TITLE: Oral Surgery/Front Office Receptionist
STATUS: Full time, Hourly, Non exempt
GENERAL SUMMARY OF DUTIES: Greet patients, data entry, verify insurance coverage and eligibility, scheduling, heavy phones for multi doctors in a private practice. Occasional back office coverage for oral surgeries, consults and post- op appointments which would include taking X-rays.
SUPERVISON RECEIVED: Reports directly to supervisor
SUPERVISON EXERCISED: None
TYPICAL PHYSICAL DEMANDS: Stocking front office supplies. Occasionally lift and carry items up to 50 pounds. Requires normal visual acuity and hearing. May walk or assist patients to and from surgery.
TYPICAL WORKING CONDITIONS : Work is performed in an oral and maxillofacial surgery office. Involves frequent exposure to communicable diseases, toxic substances, medical and dental preparations and other conditions common to a dental office environment. Smoke free environment.
EXAMPLE OF DUTIES: Greet patients, present patient forms, data entry, scheduling, heavy phones, calls to insurance carriers re coverage and eligibility. Work closely with referring offices. Maintain HIPAA compliance. Maintain patient and doctor confidentiality at all times.
KNOWLEDGE, SKILLS AND ABILITIES: Preferred oral surgery experience. Good understanding of insurance, scheduling, heavy phones, ability to multi task. Ability and experience to occasionally fill in for back office during surgery, consultations and post op appointments. Ability to be compassionate and caring to patients and families. Ability to possess strong communication and coordination skills, especially pertaining to referring offices. Ability to react calmly and effectively in emergency situations. Ability to be a self- starter and work independently. Ability to be a positive and supportive team player. Ability to plan, prioritize and complete tasks under stress with frequent interruption.
EDUCATION: High school graduation or GED
EXPERIENCE: Minimum one year oral surgery preferred
Job Type: Full-time