Appliance Repair Technician (Washer, Dryer, Refrigerator, Oven)

Nana Home Appliance Repair - Dallas, TX

Contract$60,000 - $100,000 a year
Skills

We are currently seeking contract Washer and Dryer Appliance Repair Technicians to join a fast-growing home service and repair business. Nana already operates in 4 states and is looking for team members to help launch our Dallas efforts.

In addition, we’re looking for Refrigerator Repair Technicians, Oven/Stove/Microwave Repair Technicians, and Dishwasher Repair Technicians.

What makes Nana different?

  • Nana generates a reliable stream of appliance repair jobs from our home warranty partners as well as consumers that book directing with Nana (our website and app)
  • We provide work orders and all customer service, so you can only focus on what you do best
  • There is no lead fee for jobs and no auto-assigning. Be in control of your life and spend more time with your families by only accepting jobs that you are interested in.
  • Strong online community to share and post-repair questions and problems and get help fast
  • Vehicle and Assorted Parts lease options
  • Branded training available
  • Our core focus is appliance repair - this means our website and app (and all the features we build) are catered to appliance repair techs
  • Community and education are core to what Nana does - we meet our techs in-person, hold monthly BBQs, and make investments in in-person and online training for new and existing appliance repair techsWatch this video to learn more about Nana: http://bit.ly/2NbXqGX

Responsibilities:

  • Complete work and repair orders in a timely fashion
  • Provide professional diagnoses of household appliances
  • Estimate cost for customers based on the difficulty of job, brand of appliance, and cost of parts
  • Perform routine preventive maintenance
  • Maintain material and supply inventory
  • Have a reliable work vehicle and tools
  • Drive safely between appointments
  • Engage customers in a friendly manner
  • Perform warranties when necessary
  • Write detailed notes about every appointment

Qualifications:

  • Must be able to pass a background check
  • Previous experience in professional appliance repair
  • Familiarity with maintenance tools and equipment
  • Ability to handle physical workload - be able to lift 40lbs
  • Able to stay on route, and reach customers within a designated time window
  • Strong customer service skills required
  • Able to multitask and keep papers, documents, part orders, etc. organized
  • Efficiently use a mobile phone app to create estimates and invoices.

Job Type: Contract

Salary: $60,000.00 to $100,000.00 /year

Experience:

  • Home Appliance Repair (e.g. Dryers, Stove, Fridges, etc.): 2 years (Required)

Location:

  • Dallas, TX (Required)

Work authorization:

  • United States (Required)