VoIP Engineer
Sangoma’s value proposition is audaciously simple, our solution is highly scalable and our level of service reliability is unparalleled. Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market which includes: UCaaS, Collaboration, Video, Contact Center, Virtualization, Access Controls, and Trunking.
Sangoma is looking for a talented VoIP Engineer to join its VoIP development team. This new position will join a tight-knit, fast moving team that works on our award-winning business phone system and will be asked to work with senior engineering to design and implement creative solutions within a VoIP enviroment to empower our users with easy to use communication tools. If you're motivated, creative, and like to take ownership of problems, we want to talk to you.
Your Role:
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In conjunction with senior engineering, you will work to create, implement, troubleshoot, and automate newly created services within a VoIP environment.
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Working with a team, you will work to maintain current infrastructure, as well as execute a plan to make voice resources highly available and scalable
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Troubleshoot issues that have been escalated from other departments. Upon completion, work to prevent the issue from recurring and implement automated detection methods.
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Participate in an on-call rotation and conduct maintenance during the after-hours maintenance window
Your Background
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3+ years experience with SIP/RTP and other real-time communication protocols such as WebRTC is a must
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Experience with open source VoIP platforms, FreeSwitch, or Asterisk in a Linux environment preferred
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Strong ability to troubleshoot and resolve complex SIP related issues in a carrier grade network using tools like tcpdump and wireshark
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Administration of Linux environments (operation, deployment, and monitoring)
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Experience with highly scalable SIP proxies (Kamailio, OpenSIPS) a plus
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Scripting experience with Perl, Python, or PHP
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Knowledge of configuration management tools such as Ansible, Puppet, or Chef
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Relational Databases (MySQL, Postgres)
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Ability to work in a remote-work team
What We Offer:
Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
Matching 401K program - 100% match on 4%.
Flexible Time Off & Company Holidays
Entrepreneurial work environment partnered with high growth career opportunities
Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?
Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
Sangoma Communications is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Job Applicant Privacy Notice:
Sangoma collects and processes personal data related to job applicants as part of our recruiting process. We are committeed to being transparent about how we collect and use that data to meet our data protection obligations. Please visit https://www.sangoma.com/legal/ to view our complete Privacy Policy.
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