MISO manages the electricity super highway in the Central U.S. Through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 42 million Americans. We make certain that the right amount of electricity is generated and delivered dependably and cost-effectively every minute of every day. MISO makes this happen by operating one of the world’s largest energy markets, with $25 billion in annual transactions. We are committed to being a trusted partner to our members and we strive to be the most reliable, value-creating Regional Transmission Organization.
Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely talented and dedicated team does every day.
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Assumes responsibility for developing, implementing, and completing highly complex compliance and related work. Works proactively, independently and delegates work to others. Coaches, mentors and inspires others across the organization. Makes decisions which impact compliance program design, direction, and strategy. Investigates and solves the most difficult, complex, and high risk compliance issues. Originates new concepts and imaginative, value-added approaches. Implements and applies expert knowledge to make original contributions with respect to compliance matters. Serves as a company expert in compliance matters. Proactively shares compliance knowledge from education, experience, and accomplishments to create value for MISO and its members. Handles multiple priorities and assignments.
- Evaluate operating events and assess operational performance and compliance with applicable regulations.
- Identify and coordinate the development of compliance processes and procedures to enable continuous auditable compliance with applicable regulations.
- Develop and implement compliance performance metrics.
- Apply expert knowledge in support of audit readiness activities and external auditor inquiries.
- Researches and applies best practices and tested ideas from other fields or areas.
- Prepare and deliver presentations to internal and external stakeholders on compliance activities and issues.
- Coach, mentor, and teach team members.
- Provide innovative solutions to the most difficult problems and apply expert knowledge in the area of specialty.
- Provide training and education on compliance matters. Proactively identify, communicate, and resolve compliance issues raised, offer recommended solutions relevant to business and risk.
- Identify control and process weaknesses and improvements to existing processes.
- Demonstrate strong communication skills.
- Demonstrate effective collaboration and facilitation skills to guide decision-making or consensus.
- Make timely recommendations to effectively solve problems, using independent judgment consistent with standards, practices, policies, procedures, regulations, and/or law.
- Support and serve on internal and external committees, task forces, and working groups.
- Strategically facilitate appropriate MISO industry engagement, including NERC developments and regional entity developments.
- Lead efforts to respond to industry changes such as standards and policy development.
- Maintain and grow relationships with key external parties.
- Identify regulatory or external customer/stakeholder issues and direct team to resolve the issues
- Identify, anticipate, and act on business needs
- Understand and support MISO compliance governance process
- Explain complex topics in simple ways to inform, influence and shape technical decisions to benefit the organization
- Execute internal issue/event investigations, coordinate with process and issue owners and provide process and compliance recommendations to meet business expectations
- Monitor and ensure compliance to regulatory and corporate standards and procedures
- Professionally exercise discretion and independent judgment in day-to-day work.
- Compliance with all processes, procedures, and standards applicable to the position including (but not limited to): SSAE 16 SOC 1 (Statement on Standards for Attestation Engagements No. 16 Service Organization Controls 1) , CIP (Critical Infrastructure Protection), Change Management, Tariff (Open Access Transmission, Energy and Operating Reserve Markets Tariff), FERC (Federal Energy Regulatory Commission), NERC (North American Electric Reliability Corporation), U.S. Department of Homeland Security, and NAESB (North American Energy Standards Board)
- Complete all other duties as assigned.
- Bachelor’s degree in Business or related field (or 10 years of relevant experience in lieu of a degree)
- 6 years of relevant experience (required)
- One year of supervisory, project team, or project management (preferred)
- Master’s degree (preferred)
- Knowledge of NERC, FERC, NAESB, and Regional reliability standards (preferred)
- Energy industry experience (preferred)
- Previous experience in Information Technology, Information Security, Engineering, Process Improvement, Compliance, Audits, Regulatory, or Legal (preferred)
- Expertise in Microsoft Office applications (preferred)
Appropriate level will be determined based upon experience and knowledge
TECHNICAL KNOWLEDGE AND CAPABILITIES
- Ability to apply compliance regulations
- Solid understanding of compliance procedures and regulations and ability to apply risk and internal control concepts. Ability to understand MISO business model and structure Ability to observe and understand business processes
- Ability to identify underlying cause of issues raised
- Ability to recognize when learned theoretical concepts should be applied