Administrative Analyst

Insurance Department - Little Rock, AR3.7

Summary The Administrative Analyst is responsible for conducting special research studies, analyzing data, preparing statistics, making recommendations based on research findings, and monitoring and coordinating project/program activities. This position is governed by state and federal laws and agency policy. Typical Functions Conducts special studies such as systems and cost analysis, feasibility and effectiveness of agency/institution programs, and the identification of and solution to problem areas. Assists in the development of project goals and objectives. Plans, organizes, and schedules project/program implementation phases and procedures and develops monitoring and reporting systems to measure project effectiveness. Researches and analyzes data pertinent to work programs and goals and objectives and prepares reports explaining findings and recommendations. Develops or revises agency/institution policies, procedures, programs, and directives based on research findings. Develops handbooks and manuals for participant use and conducts workshops to educate personnel on new systems, policies, and procedures. Evaluates existing programs by gathering information, reviewing files, researching policy, directives, and regulations, conducting surveys and interviews, and contacting agencies/institutions in other states concerning their programs. Composes correspondence and responses to written inquiries and interprets agency administrative directives, policies, and procedures to ensure consistent application. Acts as liaison to other programs, departments, or agencies/institutions and provides guidance in areas of expertise. Performs other duties as assigned. Special Job Dimensions Knowledge, Abilities, and Skills Knowledge of planning, research, and analysis techniques and procedures. Knowledge of department operations, policies, and procedures. Knowledge of applicable laws and regulations. Knowledge of basic accounting principles. Ability to plan and execute systems and organizational analysis and feasibility studies. Ability to conduct research and perform quantitative quality assurance reviews. Ability to research, prepare, and present comprehensive written and oral reports. Ability to organize and conduct meetings and workshops. Minimum Education and/or Experience The formal education equivalent of a bachelor's degree in public administration, general business, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Preferred Qualifications Certificates, Licenses, Registrations Agency Specific Information SALARY: Starting salary is $36,155.00. A higher starting salary would apply only if a promotional opportunity for a current State employee.

Applicants are screened from information on the State Application. List ALL work and/or volunteer experience in "Employment Work History" section. "See attached resume" is not an acceptable entry for any section and resume WILL NOT substitute. Incomplete applications will not be processed.

REQUIRED: If the job you are applying for requires a college degree or professional certification, a copy must be submitted at the time of interview. A copy of the DD214 must be submitted at the time of application to be considered for Veteran’s Preference.

Applicants will be required to have a valid Arkansas driver's license and the driving record will be checked prior to employment. Employment in this position is subject to a background check. Six (6) month initial period of employment review. Direct deposit is required for employment per Act 1887 of 2005 and 5% mandatory contribution to the Arkansas Public Employees Retirement System (APERS). New employees hired in 2014 or later will be automatically enrolled into the Arkansas Diamond Deferred Compensation 457 plan with a 3% automatic deduction with an initial 90 day opt out period from date of hire.

The work of the Arkansas Insurance Department impacts every business, family, and household in the state of Arkansas. Despite its relatively small size, the Department is one of the top revenue producing/collection agencies in state government.