Manages all operations activities encompassed in the Contract.
Oversees Contractor operations and maintenance staff.
Assists HCPF’s Project and Contract Manager(s) with Contract monitoring to ensure that Contract responsibilities and performance standards are met.
Develops operational policies and procedures to ensure timely and accurate reporting deliverables.
Communicates deliverable project timelines and potential risks.
Coordinates transfer of data and deliverables between the BIDM and other vendors, providers, or other State agencies.
Provides for adequate training, user support, and Help Desk functions.
Required Technical and Professional Expertise
REQUIRED Skills and Experience
5+ years of experience in operations, preferably in the health care industry.
2+ years of professional experience and knowledge of industry standards and best practices regarding large-scale and enterprise-level projects.
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.