Pharmacy Operations Manager-Marshall Univ. Med. Center, Outpatient Pharmacy

Maxor National Pharmacy Services Company - Huntington, WV (30+ days ago)3.2


REPORTS TO: Pharmacy Manager

SUPERVISES: Staff Pharmacists, Pharmacy Technicians

FLSA STATUS: Professional; Exempt

Education: Bachelor’s degree, or Pharm. D., from an approved school of pharmacy and registration by the state board of licensure.

Experience: Three years pharmacy experience. One-year managerial experience preferred.

Skills and Abilities:
Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration.
Ability to communicate technical information to non-technical personnel.
Knowledge of polices and regulations pertaining to the disbursement of pharmaceutical drugs.
Ability to maintain quality, safety, and/or infection control standards.
Ability to supervise and train assigned staff.
Knowledge of related accreditation and certification requirements (if applicable).
Skill in the use of personal computers and related software applications.
Ability to assume essential responsibilities and duties in the absence of the Pharmacy Manager

WORK SCHEDULE: Varies by pharmacy. May be required to work rotating shifts, including holidays, weekends, and on-call.

Assists Pharmacy Manager (PIC) to Direct and coordinate all pharmacy activities, including clinical services, performance improvement, dispensing, and the purchasing, receipt and storage of pharmaceuticals. Collaborates with upper level management in order to ensure the deliverance of high quality pharmacy services and safe, effective, and appropriate medication treatment.

ESSENTIAL FUNCTIONS (This document in no way states or implies that these are the only duties to be performed by the employee occupying this position with or without reasonable accommodations):

Assist the Pharmacy Manager and or the VP of Operations ensure the pharmacy provides optimal service, meets legal and accreditation/certification requirements, and complies with all policies and standards of Maxor National Pharmacy Services Corporation.
Work with clients (healthcare entities) that we serve, as necessary. The Pharmacy Manager is expected to be engaged and responsive to the client. The Operations Manager is expected to be trained and able to provide back-up should the Pharmacy Manager be unavailable.
Must be able to cope with the mental and emotional stress of the position.
Work with Pharmacy Manager to hire and train competent staff.
Work with the Pharmacy Manager to ensure the pharmacy is adequately staffed during all hours of operation, including routine, weekend, holiday, and on-call hours.
Maintain daily operation of pharmacy department by supervising pharmacists and pharmacy technicians in the routine performance of their duties.
On a biweekly basis, verify departmental timesheets for departmental employees ensuring the timesheets are accurate based on the work-schedule and necessary corrections are done prior to Payroll submission, when required.
Work cooperatively with the Pharmacy Manager to provide appropriate technical and customer service training for pharmacy staff.
Provide input to Pharmacy Manager with regard to initial and annual employee performance evaluations.
Maintain current knowledge of drug therapies and drug reactions and interactions by reading professional literature, attending seminars and utilizing professional affiliations.
Interpret and fill drug orders.
Dispense prescriptions, compound, and prepare I.V. admixtures (if applicable).
Monitor drug therapy for contraindications, interactions, allergies and appropriateness.
Maintain patients’ medication records.
Contact and confer with physicians regarding questions or irregularities on prescriptions.
Provide patient information and counseling.
Provide drug information to professional staff and patients as necessary.
Support and provide services to special populations and programs, including but not limited to Meds-to-Beds and Prescription Pathfinder Program.
Exemplify excellence in customer communications and service.
Ensure the delivery of positive customer service and follow up on customer complaints.
Participate in Performance Improvement and Quality Management initiatives.
Maintain inventory and records of controlled drugs and other drugs as required by law.
Work Inventory Reports to maintain inventory and turns.
Participate in inventory control programs such as ordering, inventorying and monitoring correct pricing and quantities.
Attend and participate in programs, committees, meetings, and functions as required by the facility or pharmacy department.
Participate in educational programs for professional staff as necessary.
Participate in pharmacy orientation programs, pharmacy staff meetings and in-service educational programs.
Complete required training and help to ensure the departmental staff training is completed as required.
Ensure staff is informed of product upgrades or enhancements in a timely manner.
Participate in activities resolving unsafe and unsanitary practices.
Report any allegations of impropriety to the Compliance Department.
Work cooperatively with other staff members to enhance the team concept.
Develop and mentor departmental staff by providing career coaching; motivate departmental staff, individually and as a group; understand and support diversity; and establish an effective team.
Interact with students, interns and/or residents participating in established educational programs.
Maintain regular attendance in accordance with established policies.
Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program.
Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
Perform other job-related duties as assigned.
PHYSICAL REQUIREMENTS: (With or without the aid of mechanical devices)

Must be able to move intermittently throughout the day.
Requires standing for long periods.
Must be able to speak the English language in an understandable manner.
Must be able to cope with the mental and emotional stress of the position.
Must possess the sight/hearing senses, or use prosthetics that will enable these senses to function adequately, so that the requirements of this position can be fully met.
Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other staff.
Must be in good general health and demonstrate emotional stability.
Must be able to operate office, business, and accounting machines.
May require lifting of heavy boxes.
Must be able to bend, stoop, and reach for shelved items.

Sitting, standing, bending, lifting, and moving intermittently during working hours.
Works in well lighted/ventilated office areas.
Subject to frequent interruptions.
May be exposed to hazardous materials and toxic substances.
Willingness to work beyond normal working hours, and in other positions temporarily, when necessary.
Attend and participate in continuing educational programs.
Communicates with both external and internal customers.
May be required to travel between pharmacies.
Why Maxor?

Maxor National Pharmacy Services offers a culture that promotes teamwork and where employees are valued as the Company’s best asset. Competitive salary plus a great benefits package are available including:

$750 individual, annual medical deductible
$25 office visit copays;
Low biweekly premiums;
Company paid basic life/AD&D and Long-term disability insurance;
Rx, dental, vision, short-term disability, and FSA
Employer-matched 401k Plan
For immediate consideration, please apply on line at

Maxor is an EEO/AA/M/F/Vets/Disability