Director of Information Systems (Systems Architecture and Security) - Dutchess Community College

Dutchess Community College - Poughkeepsie, NY4.2

Location: Poughkeepsie, NY Category: Administration Posted On: Wed Jun 12 2019 Job Description:
The Director of Information Systems for Systems Architecture and Security provides strategic, administrative and technical leadership that plans for, oversees, supports, installs, sets up, controls, and maintains the College's server structures and information security. Reporting to the Associate Vice President of Information Technology (AVP-IT), the Director conducts research and develops recommendations for strategies and technological solutions to address college needs. The incumbent is responsible for the oversight of installation, maintenance and technical support of a comprehensive array of increasingly sophisticated Information Technology services hardware, software, and server technologies.

Duties and Responsibilities:
Responsible for the management, enhancement and support of the server hardware and software technologies and infrastructure; troubleshoots software and brings system problems with recommendations for solution to the attention of the Director,
Assists AVP-IT with the planning and development of information technology services, information security, access control, and other system needs of the campus; researches and evaluates options and recommends improvements to campus systems,
Ensures 24/7 availability, integrity, security, and reliability of servers and systems,
Provides leadership and direction to the assistant director(s) of the department including staff who are managing campus software tools and hardware devices designed to allocate, monitor, and protect information systems security and resource allocations,
Recommends technical specifications and purchasing documents for the purchase and acquisition of server hardware and software after evaluating the suitability for specific purposes,
Manages various technologies used to protect the college's information resources, including but not limited to the use of data backup servers and appliances as well as NAS snapshots and replication technologies,
Ensures the proper performance of all routine system maintenance, security and backup procedures in accordance with accepted computer system management practices,
Manages difficult or complex infrastructure implementation and project management tasks such as drawing up plans and monitoring progress of work in conjunction with SUNY system and other campus departments,
Develops and plans and processes to ensure minimum risk to services or systems due to error and/or emergency,
Interacts with vendors for product pricing information, technical literature, equipment maintenance and repair, training and other issues,
Performs research, recommends, and provides technical support and guidance for current and future college hardware and software platforms, such as DOS, Windows, Linux, Unix, Citrix, Oracle, VMware, SAN, Firewall, Anti-virus, SPAM, databases, and other common and required applications,
Provides guidance and recommendations to campus technical assistants and other support staff for campus wide technologies and information technology services,
Actively participates in professional development programs, workshops and seminars to remain current on topics related to area of responsibility. Maintains certifications as required including but not limited to: MCP - Microsoft Certified Professional, MCSE - Microsoft Certified System Engineer,
Participates in departmental, divisional, and institutional assessment activities,
Creates a team environment of accountability and success,
Performs other related duties as assigned.

Job Requirements:Required Knowledge and Abilities:
Working knowledge of and proficiency with wireless computer, network, and telecommunications and telephony hardware and software.
A thorough working knowledge of data, communication and printer networks and network management techniques.
Knowledge and ability to make programming changes to application software, interpret technical manuals and identify, and correct hardware and software problems.
Strong experience with VMware and other virtualization technologies.
Strong experience with Microsoft Office365 administration
Must be physically capable of inspecting and performing work in buildings, grounds and other campus facilities, including climbing ladders, entering crawlspaces, walking, etc. Must be able to handle a variety of hand tools; lift, carry, push or pull a variety of tools, equipment and materials, climb, balance, stoop, kneel and crouch to gain access to work areas, wiring and building systems.
May require work in dusty and dirty places including utility rooms, closets, chases and mechanical spaces where equipment may be oily and greasy. May work out-of-doors in all types of weather.
Ability to interpret user needs and work effectively with users in an information exchange relationship.
Excellent interpersonal skills with the ability to interact with all levels of faculty, students and administrative staff; ability to communicate effectively verbally and in writing.

Bachelor degree in computer science, electronics or related discipline. Master's Degree or additional coursework in programming, telecommunications, computer networking or other related areas are desirable.
Five years progressively responsible experience in the computing and telecommunications environments required.Experience in a higher education / community college environment is preferred.

Additional Information: