Ariadne Labs - Boston, MA (30+ days ago)

Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to drive scalable solutions for better care at critical moments in people’s lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research programs in the areas of childbirth, surgery, palliative care, and primary health care.
The Primary Health Care Program at Ariadne Labs is building the field of primary care research in order to develop strategies to improve health care systems around the world. Focusing our attention on the interaction between people who would like to use the system and providers of that care, we work to create clear language around what primary health care is and link it to a set of measurable outcomes and interventions. We aim to strengthen the five key functions of primary health care: first point of access, continuity, comprehensiveness, coordination, and patient-centeredness. The Primary Health Care (PHC) portfolio at Ariadne Labs consists of multiple projects, including the PHC Performance Initiative (PHCPI) project which aims to catalyze improvement in PHC in low and middle-income countries through more and better measurement, country engagement, and effective knowledge management. The PHC portfolio expanding rapidly, with active work in multiple countries around the globe, and several new projects launching in 2018.
The Primary Health Care (PHC) Project Coordinator will be a member of the Ariadne Labs’ PHC team which includes physicians, researchers, and program managers. The PHC Project Coordinator will be supervised by the Senior Program Manager, but will work closely with others on the team, including the Director and Associate Director. The Project Coordinator will be assigned to support 1-2 specific projects within the portfolio, but will perform and coordinate a range of program support activities and tasks as general support to the PHC portfolio and team.

Project Coordination:
Assist with the development and maintenance of program materials, including data collection tools, project management tracking systems, knowledge management databases, and presentations
Assist with the development of project work plans, timelines, and reports to funders
Act as the point of contact for all program inquiries through the website and create and update content for program website
Assist with the logistics, documentation, and organization of applying and reporting for grants
Maintain contact information for a large network of external collaborators, partners, and project stakeholders
Maintain filing systems, including version control and organization of program knowledge management system
Assist with the planning of large meetings (domestic and international) including coordinating with hotels, venues, catering, and booking and coordinating travel for guests and team members and preparing meeting materials
Coordinate meetings and conference calls, including scheduling, preparing meeting materials and taking meeting minutes
Targeted literature searches on PHC topics as needed
Provide other support to PHC projects as identified by the Senior Program Manager


BS or BA required, with relevant coursework preferred (e.g. public health)
2+ years work experience as a project assistant, administrative assistant, or event coordinator required
Travel coordination, preferably international experience preferred
Professional demeanor, team player with a sense of humor
Strong organizational skills
Strong written and verbal communication skills, including an orientation to relationship building and management for both internal and external stakeholders
Ability to learn project content quickly
Ability to take direction and complete tasks as scoped on deadline
Ability to work independently, including the skills to ask necessary clarifying questions, and quickly take responsibility for mistakes and make them right
Ability to work in a matrix structured environment, and be part of cross functional teams
Comfortable working on multiple projects at one time
Comfortable taking initiative in a dynamic, fast moving environment
Experience with or willingness to learn Google business products (Drive, Docs, Sheets, Calendar)

Ariadne Labs Values:
Respect for the Ariadne Labs mission, our community, each other, and ourselves;

Stewardship of our work and resources;

Pursuit of excellence, with a focus on continual improvement;

A belief in a collaborative, multidisciplinary approach to our work;

A commitment to meaningful diversity and inclusion in our work and in the Ariadne Labs community.

Characteristics of People Who Thrive at Ariadne Labs:

humility about the limits of one’s own expertise and experience

intellectual curiosity



attention to detail

willingness to roll up sleeves to get the job done