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The Mortgage Professional Staff are responsible for originating mortgage products directly to customers through a centralized telemarketing channel. Firms typically establish call centers in lower cost cities that can serve national sales platforms.
Essential Job Functions
Provide sales support and strong communication to customers, processors and management from loan pre-qualification to loan closing, while maintaining production standards at minimum acceptable levels as set by management.
Complete mortgage applications using Company loan product system, including initial required documentation and stipulations. Must ensure compliance with company policy and government regulations.
Maintain production reports for leads and sales contact, pipeline and other pertinent sales activity reports.
Effectively manage and follow-up on leads generated through various Marketing Department efforts.
Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
Proven successful consumer lending sales experience (minimum 2 years), working with FHA and conforming products.
Must have passed UST and be licensed in at least three states.
Proficient computer skills including Microsoft Office Suite, and other mortgage / banking software.
Excellent interpersonal, written and oral communication skills (Bi-lingual fluency a plus).
Must have strong sales and closing techniques.
Ability to take initiative and responsibility.
Strong problem solving ability with multiple systems and scenarios.
Organizational skills and attention to detail.
Ability to prioritize tasks in a fast paced environment.
Proficient in Microsoft Office/Excellent computer skills