Sales Manager - Jewelry

QALO - Santa Ana, CA

Full-timeEstimated: $110,000 - $140,000 a year
EducationSkills

JOB SUMMARY

Under general supervision, this position is responsible for the management of jewelry sales. They will be responsible for driving revenue through QALO’s existing accounts, while pursuing new key and independent prospects. Additionally, this role will be responsible for prospecting, acquiring and managing domestic rep groups to properly support this category.

EXAMPLES OF ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position, or needed to meet company needs. Additional initiatives may be identified in the Company’s performance review process.

Sales Administration

  • Establish a planned program for customer on-boarding and development, working with key stakeholders on all aspects of the sales process.
  • Design, implement and enforce adherence to sales policies and procedures.
  • Manage the day to day functions of sales administration within the Jewelry category (service, reporting, account meetings).
  • Partner with Sales and Marketing team(s) on internal marketing initiatives, merchandising, and go to market strategy.
  • Exceed and drive overall sales goals through set monthly objectives, reports and analysis.
  • Develop, execute and ensure attentiveness to Key Account Management process and CRM system.

Sales Management

  • Develop comprehensive implementation plans for customer-specific programs and steward the execution through precise communication and a joint scorecard process.
  • Collaborate with marketing resources and the VP of Sales to define QALO’s jewelry channel sales strategy, and to develop solutions responsive to the customer's business.
  • Prospect, acquire and on-board domestic sales rep groups
  • Determine the primary metrics for measuring analysis, program, and field rep success.
  • Provide data and analysis of the jewelry channel sales programs, and form recommendations for utilization of annual programs.
  • Develop strategies for gaining access and building trusting and successful business relationships with top retailers within the jewelry channel.
  • Ensure precise, consistent, and timely communication with the customer, Management Team, and other departments to include weekly sales calls, action lists and cross-functional score cards by key account.
  • Adhere to current QALO policies, procedures, products, programs and services.
  • Maintain hardcopy and electronic personal and department filing
  • Other special projects and responsibilities as assigned
  • Execute administrative tasks assigned by VP of Sales.
  • Travel required.

POSITION QUALIFICATIONS GUIDELINES

Demonstrated Competencies:

All Individual Contributors will need to demonstrate competency in the following areas:

Flexibility (like touching your toes)

Respect for Others

Job Knowledge (that’s a given right?)

Don’t be a jerk

Local Market Knowledge

Take initiative

Organization and planning skills

Leadership/Mentoring

Embrace the QALO community

Dependability

Judgment (preferably good)

Ample costume supply

Communicativeness (We think that’s a word)

Be Efficient

Show no fear on an office party dance floor

Have personality and keep it

Know our customers

Own your role Integrity

Be yourself, that’s okay here

Results Oriented

Skills/Abilities to:

  • Hold yourself accountable to the list of QALO Core Values
  • Understand the customer's objectives, key strategies, and concept to increase customer sales.
  • Identify key customer influences and decision makers while developing strong and effective working relationships.
  • Coordinate QALO team interactions with key customer contacts.
  • Implementation and execution of a sales strategy.
  • Manage current QALO jewelry accounts while continuing to increase door count.
  • Work effectively using discretion, good judgment, and initiative in a fast-paced, multi-tasking environment.
  • Demonstrate excellent time management and organizational skills with a critical attention to detail.
  • Establish a strong customer focus and sense of urgency to business needs.
  • Communicate effectively both in writing and orally.
  • Proficient in all Microsoft Office applications.
  • B2B platform experience preferred.

Education: BA/BS degree in closely related field is preferred;

Experience:

  • A minimum of 3-5 years of Jewelry sales management experience required. Experience in the jewelry industry is required.
  • Management of Jewelry outside sales reps (3-5 years of experience)
  • Focused efforts around hiring, training and driving revenue in a startup environment.
  • Experience with regional & national jewelry key accounts is preferred.

PHYSICAL AND MENTAL DEMANDS AND WORKING ENVIRONMENT

The physical demands, mental demands, and working conditions that are described below are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions of the job.

Physical Demands and Conditions

  • Lifting a basketball overhead to shoot.
  • Carrying your Sales Team in a QALO Family Feud game.
  • Lifting heavy boxes (over 20lbs).
  • Verbal communication and hearing/listening (just not to gossip or stories of bad dates)
  • Picking up an employee that’s feeling down.
  • Repetitive motions.
  • Ability to celebrate with a peer when something great happens.
  • Ability to “boogie” on a dance floor in whatever way they see fit.
  • Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus (we can always adjust font size.)
  • The majority of work is performed in an office setting; and employees may remain in a seated position for extended periods of time, or you can get up and work from whatever space you like to save that lower back. We’re big fans of making sure that lumbar region is protected by QALO.

Mental Demands

  • While performing the duties of this class, the employee is regularly required to understand the QALO culture, embrace it, and practice what we preach.
  • Use the written and oral communication skills that they’ve developed (we should probably change written to typing, it’s 2016, but you get it.)
  • Read and interpret data, information and documents.
  • Keeping their personality and letting QALO embrace it.
  • Explain policies and procedures while helping the people around you grow.
  • Use math and mathematical reasoning (don’t worry no calculus).
  • Making the decision the employee feels is right in a situation, and being confident in it.
  • Work under deadlines with constant interruptions (we move fast and it’s a lot of fun.)
  • Interact with staff, contractors, vendors, customers, Board members, media, officials, other organizations and the public, and occasionally deal with dissatisfied or disturbed individuals.

Job Type: Full-time

Experience:

  • Sales: 3 years (Required)