MTM PRN Pharmacist

Cardinal Health - United States

What Health System Pharmacy contributes to Cardinal Health

Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes.

Job Objective:
The Clinical Medication Therapy Management (MTM) Pharmacist will provide patient centered MTM services for the purpose of optimizing medication therapy to improve clinical, economic and humanistic outcomes. The Clinical MTM Pharmacist will participate in a broad spectrum of MTM services including, but not limited to, Comprehensive Medication Reviews, Targeted Interventions, Adherence Monitoring Interventions, Cost-Effective Interventions and Transitions in Care to help achieve these outcomes. MTM services will be provided to patients telephonically.

This is a remote per diem position. Scheduling would be for various shift times between 8a-8p EST Monday -Friday up to an average of 19 hours per week. Schedule is known at least 2 weeks in advance.

Deliver MTM services, including but not limited to, Comprehensive Medication Reviews, Disease Specific Medication Reviews, and Targeted Interventions to assess appropriateness of all medications, to optimize medication therapy and to improve clinical outcomes
Conduct patient-centered Adherence Monitoring MTM services to help patients identify barriers with adherence and develop solutions to overcome those barriers
Assist with managing medication costs through cost-effective interventions which may include, but are not limited to formulary and therapeutic interchanges, pill splitting opportunities, and assessing unnecessary and/or duplicate medication therapies
Efficiently assess prescribed medication therapy for unnecessary medications, need for additional medications, ineffective medications, inappropriate doses, adverse drug reactions, and adherence concerns
Evaluate and document clinical responses to therapy including prior adverse reactions and efficacy
Collaborate with prescribers, interdisciplinary care teams, patients and/or caregivers to identify and develop patient-specific disease state therapy goals
Determine appropriate interventions to resolve medication therapy problems, achieve goals of therapy and prevent new medication therapy problems
Communicate professionally and discuss/document clinical recommendations/interventions to prescribers and interdisciplinary care teams
Work with assigned pharmacy technician to follow-up on pending recommendations/interventions with prescribers, interdisciplinary care teams and/or pharmacists and appropriately document outcomes
Follow-up with patients and/or caregivers and appropriately document outcomes
Coordinate medication reconciliation across the continuum of care by providing comprehensive reviews, addressing adherence concerns, assisting with patient education and monitoring clinical outcomes to help prevent unnecessary readmissions, lapses in care and adverse drug reactions
Accurately document all services in a timely manner
Provide patient-centered education on chronic disease states including medications used for prevention and treatment
Contact patients and assigned pharmacies to introduce and explain the benefits of MTM services
Ensure patients and assigned pharmacies have a positive experience by providing a high level of customer service by answering promptly, professionally, and politely
Meet productivity and performance expectations set forth by manager
Other duties as assigned

Skills Required to Perform Job:
Knowledge and understanding of the 5 Core Elements of MTM services – 1) Medication Therapy Review – Comprehensive and Targeted, 2) Personal Medication List (PML), 3) Medication-Related Action Plan (MAP), 4) Interventions and Referrals, and 5) Documentation of Services and Follow-up
Strong Telephonic Skills – able to speak clearly and communicate with senior citizens, patients, other pharmacists and health care providers using the telephone
Excellent Listening Skills – present a warm, friendly, and empathetic atmosphere demonstrating active listening techniques
Clear and Concise Communication Skills – able to articulate information, both verbally and in writing, in a clear and concise professional and grammatically correct manner
Consistent Professional Demeanor – maintain professional attitude and behavior at all times
Excellent Interpersonal Skills – demonstrate empathy with callers in tone, language, questions and demonstrate patience, caring, sensitivity, empathy, and cultural competency throughout job responsibilities
Exceptional Interviewing Skills – able to probe and question patients or health care providers to extract information to understand concerns and needs
Conflict Resolution Skills – able to defuse potential customer or patient conflict utilizing the appropriate tone, support, questions or counsel and respond in a supportive manner
Strong Work Values – able to follow all company and departmental processes and procedures
Self-management Skills – self-motivated, organized, and detail oriented
Knowledge of the Law – abide by state pharmacy law and CMS compliance measures, ensure privacy and confidentiality as required by HIPAA and company and department guidelines
Maintain Licensure – maintain active pharmacist licensure in states required for business needs

Computer/Technology Competency:
Able to efficiently navigate approved MTM platforms
Proficient in use of Microsoft Word, Excel, and Outlook
Able to multi-task using multiple computer databases/platforms/applications

Preferred –

Board Certification in Ambulatory Care or Pharmacotherapy, or other Board Certification provided through American College of Clinical Pharmacy
Pharmacist licensure in multiple states
Motivational Interviewing Skills
Cultural Competency Training
Required –

BS in Pharmacy or PharmD from a college accredited by ACPE or graduate of a foreign college of pharmacy
Current license to practice Pharmacy in the state(s) you are practicing in
Ability to acquire pharmacist licensure in multiple states, if requested
Completion of MTM certificate course
Strong clinical therapeutic skills and demonstration of knowledge of appropriate medication dosing in geriatric and adult populations
Must be able to work independently in a collaborative environment, be self-directed and possess excellent organizational skills
Must be computer/technology competent
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.