Loss Prevention

Burlington Stores, INC - Sterling, VA

Full-time

LOSS PREVENTION ASSOCIATE

Reports To: Loss Prevention Supervisor; Regional Loss Prevention Manager

GENERAL PURPOSE OF POSITION:

The Loss Prevention Associate is responsible for detecting, reporting and resolving matters in the area of safety, inventory shortage, cash handling and theft, and for providing customer service as per company standards.

FOCUS OF POSITION:

  • Positively demonstrate the company’s Core Values by developing trust and respect among peers and management,
  • working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
  • Deliver excellent customer service and demonstrate a high degree of professionalism
  • RESPONSIBILITIES:
  • Deliver excellent customer service and demonstrate a high degree of professionalism
  • Conduct surveillance to detect and apprehend shoplifters
  • Conduct routine inspections of the facility to maintain physical security and protection of assets
  • Monitor closed circuit television systems, if applicable
  • Enforce company standards as they relate to security and safety procedures
  • Participate in the training of new hire associates in matters of loss prevention
  • Conduct safety inspections and communicate hazards to keyholder on duty
  • Ensure physical security by controlling access of associates and visitors, along with maintaining visitor control log
  • Participate in the store's loss prevention and safety programs
  • Any other tasks as assigned from time to time by any manager
  • SKILLS AND COMPETENCIES:
  • Ability to provide outstanding customer service
  • Ability to handle difficult situations with diplomacy
  • Ability to perceive situations accurately
  • Ability to maintain a fair, consistent set of standards, using judgment and discretion
  • Ability to maintain records and documentation
  • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others
  • Ability to operate all equipment necessary to perform the job
  • Ability to stand for extended periods and to move and handle merchandise, which entails lifting and performing all functions as detailed above
  • REQUIREMENTS:
  • Law enforcement background preferred
  • Availability to meet minimum scheduling requirements as set forth by the company
  • Strong interpersonal, communication, organizational and follow-through skills
  • Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Experience:

  • relevant: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)
  • Communication Skills: 1 year (Preferred)

Additional Compensation:

  • Store Discounts

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Tuition reimbursement

Schedule:

  • Weekends required