Part-Time Collector

U.S. Bank - St. Louis, MO (30+ days ago)3.7


Exciting news! U.S. Bank is hiring for a Part-Time Collector to work in our St. Louis, MO location!

In order to be formally considered, please apply online directly at:

https://usbank.taleo.net/careersection/10000/jobdetail.ftl?lang=en&job=180009473

We are currently seeking Part-Time Advisors that have flexibility to work varying shifts consisting of 2-3 nights per week and a weekend day or night shift for 20-21 hours per week. Training will be Monday – Friday 8:00 a.m. – 5:00 p.m. for the first four weeks.

Our Advisors are responsible for working in a fast paced, goal driven inbound and outbound collections call center. Collections Advisors work with customers to help educate them on their account status and options available based on their financial situation. Advisors collect on delinquent balances by finding payment solutions that best meet our customers' needs.

Primary responsibilities include contacting a wide variety of customers and attempting to secure payment on delinquent credit card accounts and understanding the reasons for the delinquency. Advisors perform collection activities in accordance with state and local collections laws in an effort to recover unpaid debt.

Benefits
We provide an opportunity for career growth and professional development in a supportive and professional work environment. We offer our Collections Advisors a competitive salary, potential for lucrative monthly performance based incentives, and an outstanding benefits package to include:

  • Vision, Hearing and Dental
  • Life insurance programs for the employee and family
  • Short and Long Term Disability
  • Paid time off, including the opportunity to purchase additional vacation time
  • Safe and Sick Leave
  • Generous tuition reimbursement program
  • Banking discounts
  • 401K with company match and pension programs
  • Adoption Assistance
  • Casual attire
  • On site cafeteria
  • Pension Plan

We’re looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Apply today and explore what’s possible with a career at U.S. Bank.

Basic Qualifications
- High school diploma or equivalent
- Two to three years of experience in collections and/or customer service activities
Preferred Skills/Experience
- Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
- Strong customer service/relations skills
- Ability to identify and resolve exceptions and to organize and interpret information
- Good verbal and written communication skills

Explore your career possibilities at U.S. Bank and join a company that’s as passionate as you are about helping our customers meet their goals and making a difference in the communities we live and work. Our industry-leading financial performance, innovative spirit and best-in-class reputation empower employees to succeed. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Explore what’s possible.

Job Type: Part-time

Salary: $15.25 /hour

Experience:

  • collections: 2 years
  • customer service: 2 years

Education:

  • High school or equivalent