Full Job Description
Description
Staples is focused on our customer and our community, while empowering you to learn, grow and deliver. As a Print & Marketing Production Lead, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll manage and maintain the production workflow for print and marketing and be the “go to” person in the department for all machine operations and production processes. You will be the primary producer as customers submit print orders in-store, online and through email.
Get great perks.
Bonus plan, flexible full-time hours and generous paid time off; hiring immediately
Compensation based on qualifications and experience. Staples reserves the right to pay more or less.
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Schedule an interview immediately.
After applying, engage in a brief conversation via text or e-mail (typically same day) to schedule an interview. We’ll let you know if you’re not eligible. In-person interviews are at the store location
Play a leadership role in helping your store, your people and your customer win.
Drive customer satisfaction by assessing customers’ needs, providing superior customer service, and
focusing on quality in the production process
Train and coach Print Associates to assist in production as needed
Create and manage production workflow, set standards and processes for the rest of the team
Use printers and finishing equipment to produce high quality print and marketing orders on time
Perform production of proofs and samples for consultation, design quick edits and other document edits
Maintain machine functionality and organization (including planogramming of completed orders, supplies, etc.)
Be flexible on responsibilities to perform other duties as assigned
Qualifications
Essential skills and experience:
Able to work a flexible schedule (including nights and weekends)
Ability to multi-task, prioritize and rank production steps for many jobs
Attention to detail and keen eye for noticing quality issues throughout the production process
Must be able to engage and speak to customers and understand their needs
Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Prior experience in a fast-paced customer service, retail and/or copy & print production environment
Click to learn more about the employee benefits, programs and perks offered at Staples.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
