Account Associate

3Q Digital - San Francisco, CA (30+ days ago)4.1


3Q Digital is Silicon Valley's agency of record, and the way we work reflects our roots: we're relentless, restless, and constantly striving to innovate and drive growth for our clients.

We offer full marketing services including SEM, SEO, social advertising, display, mobile advertising, analytics, and business strategy. We work with the fastest-growing B2C, B2B, ecommerce, and lead gen clients in the U.S. We're smart and fast-paced, and we value great client service—which is where you come in.

About You
The Account Associate is responsible for supporting the Account Manager and/or the Account Coordinator with online advertising campaigns across Google, Yahoo, Bing, and Facebook. As an Account Associate, you will work on approximately 4 – 6 accounts and be responsible for studying and mastering 3Q’s best practices for SEM and social marketing knowledge, both on the job and during an intensive training program described below.

You’ll be responsible for:
Learning the fundamentals of search engine marketing
Sharpening your technical skills in Excel, 3rd-party tools, and SEM platforms
Developing an ability to contribute towards and drive strategy for clients
Using SEM platforms and 3rd-party tools to pull client reports
Implementing tests (Ad Copy, Landing Page, Bid, Geo)
Working on ad hoc tasks delegated by the Account Manager or client
Managing priorities, multitasking, and delivering high-quality work
Keeping current on marketing blogs
Writing ad copy, analyze query traffic, research keywords, and complete routine
account maintenance

You’ll need to have:
0 - 6 months of paid search (SEM) experience
Strong analytical and reporting skills and knowledge of Microsoft Excel
Strong time-management skills and the ability to prioritize to deliver multiple tasks on time
Strong written and verbal communication skills

Additional things that will impress us:
A Bachelor’s Degree strongly preferred
A Google AdWords certification
You are an energetic and creative search marketing enthusiast; eager to roll up your sleeves and be hands on, learn, and grow in the search engine marketing space
You are entrepreneurial spirited and a self-starter; able to work both independently and in a team environment
A desire to stay current with the latest marketing trends

Training at 3Q:
Our training program is built to help you rapidly advance your career: we promote our Account Associates in an average of six months; within two years at 3Q, we turn most Account Associates into respected Account Managers.

You’ll have hands-on support every step of the way from when you walk in the door on day one, through your first tasks and interactions with clients, all the way until you’re leading a Quarterly Business Review (QBR).

During your time at 3Q we’ll offer, and create a transcript for, different training programs that are tailored to your current level of experience. We’ve broken a few of those out below.

Onboarding: Our onboarding program involves two weeks of hands-on instruction along with frequent reviews and feedback. After completing this program, you’ll be prepared to complete a variety of tasks for your team, and you’ll have a high-level understanding of how search works.
Extended Onboarding: For an additional six weeks, you’ll be invited to twice-weekly workshops that cover a broad range of topics. The purpose of these workshops is to help develop a broad understanding of industry topics and to sharpen skills for more advanced tasks.
Hands-on Task Assistance: During your first eight weeks, we encourage newer team members to work with our training team while completing routine tasks. You’ll have an opportunity to receive instant feedback on your work and get instruction on the less tangible aspects of workflow, technique, and QA.
Assessments and Feedback: You’ll have three formalized review sessions during your first 90 days at 3Q. We have a quiz based review at two weeks, an informal check-in at 45 days, and an in-person case study format assessment at 90 days. The purpose of all three is to ensure that you’re developing a comprehensive skill set and have a sharp understanding of all of our company best practices.
On-the-Job Training: While working within your team structure, you’ll benefit from a collaborative culture that is highly supportive and provides tons of hands-on learning experiences. You’ll work side by side with more senior team members, and you’ll also have our entire agency worth of experts available to assist you any time you’re working on tasks.
Coaching: We have a variety of 1:1 coaching programs aimed at assisting team members as they practice the skills involved in communicating with clients. You’ll have opportunities to work 1:1 with our trainers to sharpen skills needed for tasks that range from emails to client calls to in-person presentations. Each session is formatted in a 30-60 minute/week format, and they generally last between 4-6 weeks.
Managerial Skills Development: All of our first-time managers have an opportunity to participate in a group-based skills development program. This program walks your group through a seven-week course that covers aspects of becoming a first-time manager including: how to provide feedback, project management, communication technique, task delegation, and other more.

About Us
Best in-class digital marketing results require the best-in-class workforce and our best-in-class workforce ultimately drives the culture at 3Q Digital. We’re not just talking good office coffee and happy hours (though we have all of that). Our unique culture is developed and nurtured by the values, beliefs, philosophies, and operating style of our people and core values: Own It, Everyone’s a Client, Do the Math, Act for the Greater Good, and Innovate.

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. We promote work/life balance and encourage constant learning by offering unparalleled training, mentorship, and development for career progression. And perhaps the best, most fundamental part of our culture: authenticity. We say what we mean, and we do what we say.

Named #14 on AdAge’s Best Places to Work
Competitive compensation and bonuses
Benefits include health, dental, vision, a 401K plan, and paid parental leave
Student loan & tuition assistance
Unlimited PTO
Flexible work from home policy
Volunteer opportunities, team retreats, and lunch seminars

We are based in Silicon Valley, with offices in downtown San Francisco, Chicago, Austin, New York City, San Diego, Raleigh, Charlottesville, and Burlington (VT). Our amazing offices decide their own perks, including office happy hours and events, games, weekly catered lunch, and free snacks.

Best-in-class digital marketing results require the best-in-class workforce, and we believe that comes from a diverse mix of backgrounds and experiences. 3Q Digital is proud to be an equal opportunity employer, committed to evaluating all qualified candidates regardless of gender, gender identity, race, national origin, religion, sexual orientation, genetics, disability, age, or veteran status. Furthermore, we believe optimal results come from operating a meritocracy built upon diversity of thought and background and absolutely devoid of discrimination and hate speech. We do everything in our power, including strict adherence to an anti-harassment policy, to make 3Q a welcoming and inclusive organization whose employees feel comfortable respectfully sharing their thoughts with each other and our leadership. Our training and mentorship programs help make sure all employees have an equal opportunity to grow and excel.

No agencies please, principals only